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    Rent Tracker Research Project
    End of Tenancy Survey
    Have your say on how prices are set in embedded networks
    Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases
    National 9 Principles for Strengthening Renters' Rights
    Submission on Improving NSW Rental Laws
    More news

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    Rental realities in NSW: New insights from the End of Tenancy Survey
    What you need to know right now to make renting fair in NSW
    Modernising Consumer Protection in Renting: From Individualised to Systemic Protections
    Own Goal? Thinking about the impact of the FIFA Women’s Cup on rental housing
    Co-operative housing: Interview with co-op renter Amalina Wallace
    A little gnome fact
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  • Tenancy info

    Key topics

    • Starting a tenancy
    • Rent
    • Bond
    • Pets
    • Utilities, energy, water
    • Repairs, maintenance
    • Mould
    • Eviction
    • You want to leave
    • Privacy and access
    • Security and safety
    • Domestic violence
    • Discrimination
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • International students
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • Podcasts
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Do you have a hearing in the Tribunal (NCAT)?
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Rent Tracker Research Project
    End of Tenancy Survey
    Have your say on how prices are set in embedded networks
    Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases
    National 9 Principles for Strengthening Renters' Rights
    Submission on Improving NSW Rental Laws
    More news

    Blog

    Rental realities in NSW: New insights from the End of Tenancy Survey
    What you need to know right now to make renting fair in NSW
    Modernising Consumer Protection in Renting: From Individualised to Systemic Protections
    Own Goal? Thinking about the impact of the FIFA Women’s Cup on rental housing
    Co-operative housing: Interview with co-op renter Amalina Wallace
    A little gnome fact
    More blog posts

    MORE

    • Reports, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Podcasts
    • Housing News Digest
    • Land Lease Community news
  • About us

    Tenants' Union of New South Wales

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
    • History
    • Contacts

    Our analysis

    • Blog – This Renting Life
    • Reports, submissions, and research
    • Policy priorities
    • News
    • Tenant News email
    • Land lease communities

    Get involved

    • Volunteers and members
    • Campaigns
    • Share your story

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

    • TwitterTwitter
    • FacebookFacebook
    • YoutubeYoutube
    • InstagramInstagram
    • LinkedInLinkedIn
    • E-newsE-news
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Yes to the Voice

Yes to the Voice

KEY TOPICS

Utilities – electricity, water, gas

Who pays for electricity or water? Can I get a new internet connection? Start with Factsheet 23: Utilities, then explore more resources below. 

 

Icon Factsheets
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  • 6: Repairs and maintenance
  • 7: Locks and security
  • 11: NSW Civil & Administrative Tribunal
  • 20: Smoke alarms
  • 23: Utilities
Sample Letters
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  • 2: Repairs before tenancy
  • 7: Bond dispute
  • 23: Repairs
  • 24: Urgent repairs
  • 28: Unpaid water charges
  • 29: Unpaid council rates
  • 30: Invalid water usage charge - meter
  • 31: Invalid electricity bill
  • 32: Invalid water usage – efficiency
  • 50: Repayment Plan Agreement
Icon Other resources and links
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  • Financial assistance for renters
  • Podcasts
  • Request advice before a Tribunal hearing
  • Tips: Negotiating with the landlord
  • Tips: Renting after a disaster

RELATED NEWS

  • Speak up now to improve rental laws
    Wed, 12/07/2023 - 14:59
    Renters, have your say!
    The NSW Government has now opened a consultation on Improving NSW renting laws. Now’s your chance to have your say on the changes needed to make renting fair!
    Read more ➤
  • Main text says Webinar: Community Sector Blueprint for Minimum Energy Efficiency Rental Standards. In the background there is a building with blue and white. The front door is yellow.
    Fri, 31/03/2023 - 14:00
    Tenants' Union at the Community Sector Blueprint launch
    Recently, the Tenants' Union of NSW attended the Community Sector Blueprint launch hosted by the Australian Council of Social Service (ACOSS). The event focused on how the Blueprint is a necessary resource for providing a clear idea of what a good national framework for renters could look like.
    Read more ➤
  • Cameras
    Wed, 08/03/2023 - 10:12
    Through a Renter's Lens – photo competition
    Over the last few months we have been delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all the three themes of People, Place and Pets. Beyond technical skill, aesthetic appeal and excellent composition, the renter photographers were able to capture the human side behind the rental crisis currently gripping NSW.
    Read more ➤
  • Tenant Advocates
    Mon, 05/12/2022 - 12:59
    Standing Strong – Tenant Advocates Conference
    In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
    Read more ➤
More news

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TENANTS ADVICE AND ADVOCACY SERVICES NSW

Sydney

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  • Eastern Area
  • Inner Sydney
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  • Northern Sydney
  • Southern Sydney
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  • Western Sydney

Regional

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  • Blue Mountains
  • Central Coast
  • Hunter
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Aboriginal

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TENANTS' UNION OF NSW

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COMMUNITY LANGUAGES

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  • 新南威尔士州租户的权利
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  • สิทธิต่างๆของผู้เช่าบ้าน
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  • Assyrian
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  • Easy Read
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