New England & Western Tenants Advice & Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

 

ABOUT

About us: NEWTAAS provides information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Armidale, Tamworth and Dubbo offices see tenants at face-to-face appointments by arrangement.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in our advice request form
If you are from a community service, you can refer a tenant using this form, or request a community education session using this form.

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 02/10/2023 - 14:18

NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of statistics and case studies that tell the life of the Service and the stories of our clients.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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12/06/2024

Joint statement: People who rent in public and community housing need safe, secure homes

Today twenty-five plus organisations, Tenants Advice and Advocacy services and community legal centres across New South Wales, published a joint statement demanding urgent action to ensure safe…
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03/06/2024

Tenants' Union mourns with family and residents in Whalan

​The Tenants’ Union of NSW is deeply saddened to hear of the explosion in public housing at Waikanda Crescent in Whalan over the weekend, and the passing of Mhey Yumol Jasmin. Read more
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23/05/2024

People’s Commission into the Housing Crisis begins today

Media Release - Australia’s first People’s Commission into the Housing Crisis is set to begin today -Thursday 23 May. The Commission provides a platform convened by housing campaign Everybody’s…
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22/05/2024

Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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16/05/2024

Breaking – Minister introduces Residential (Land Lease) Communities Amendment Bill

On 14 May, the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013.
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09/05/2024

NSW Rental Reforms in the Spotlight

This week in Parliament, we have seen steps taken towards addressing the pressing need for rental reform in New South Wales.
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03/05/2024

NSW Renters' Forums: Your chance to share what renting should look like

Against the backdrop of a crippling housing crisis, we are often asked about what we struggle with most, not necessarily what our renting aspirations are. Our woes are given more attention than…
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22/04/2024

Submission: Build-to-rent tax concessions

In this submission, we provide brief feedback regarding the proposed build-to-rent tax concessions. Our Network aims for a rental sector that supports safe, affordable and healthy homes. Build-…
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16/04/2024

A constant worry: Renters confront the impact of unfair evictions

For this report we surveyed 123 NSW renters, asking them about the impact of the eviction financially and emotionally. We asked about challenges they may have faced in securing alternative…
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11/04/2024

Survey on rental racism

Do you have a multicultural background and have rented in NSW in the last 5 years? Help researchers understand your unique experience to get better solutions by filling out a quick survey. 
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27/03/2024

New research shows NSW renters want action on eviction reform; strong backing from landlords and community

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows NSW renters want to see action from the NSW Government on promised rental reforms to end ‘no grounds’…
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26/03/2024

Briefing: Ipsos Public Affairs Polling Research – Reasonable Grounds Reform

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows significant support from landlords for the reforms. The research also shows the community expects reforms…
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