Southern Sydney Tenants Advice and Advocacy Service (SSTAAS)

 

CONTACT

Phone

(02) 9787 4679

Hours:

Mon:

10am-2pm, 3pm-5pm

Tue:

10am-2pm, 3pm-5pm

Wed:

10am-2pm, 3pm-5pm

Thu:

Unavailable

Fri:

10am-2pm, 3pm-5pm

Contact online

 

ABOUT

Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.

Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents. SSTAAS also assists tenants through community education sessions on tenancy laws.

For online Tribunal hearings, our Tenant Advocates may be available to provide you duty advocacy service during your appointment. Please call 9789 3744 and check for availability.

SSTAAS is a program of Metro Assist.

NEWS

Wed, 04/09/2024 - 11:18

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The NSW Government has committed to ending ‘no grounds’ evictions. This means that your landlord will need a valid reason to end your tenancy. Find out more...
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Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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04/09/2024

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The NSW Government has committed to ending ‘no grounds’ evictions.…
Read more
03/09/2024

It's not a house. It's a home.

In a huge victory following a long-fought legal battle, Tenants' Union client Mr Charles Joseph Warren has won the right to stay in his home.
Read more
29/08/2024

Media Release: National Cabinet reforms fall short one year on

Media Release: Australian renters still vulnerable: National Cabinet reforms fall short in protecting renters one year on—Renters in Australia continue to face inconsistent tenancy laws and an…
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29/08/2024

The Rental Report: A performance report on the progress of A Better Deal for Renters

Renters in Australia continue to face inconsistent tenancy laws and an ongoing lack of protection. The Rental Report by the National Association of Renters’ Organisations (NARO) and National…
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21/08/2024

Access your National Energy Bill Relief payment

The Commonwealth Government has announced that households will receive $300 in 2024/2025 to help with increasing electricity costs. Some households will automatically receive this payment off…
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14/08/2024

Seeking to commission original poster art from NSW artists

The Tenants’ Union of NSW is looking to commission original poster art from 3 NSW artists. The posters will promote recent law reforms and free legal help available.
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09/08/2024

Renters and supporters celebrate announcement of 'no grounds' ban

After decades of campaigning by renters, community supporters and housing policy experts, the NSW Government is introducing new legislation to end no-grounds evictions. The Tenants' Union…
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28/07/2024

MEDIA RELEASE: Tenants' Union of NSW Celebrates Government Action to End ‘No Grounds’ Evictions

The Tenants' Union of NSW applauds the government's announcement they are poised to end ‘no grounds’ evictions. This pivotal and long awaited reform ensures that all renters will be…
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19/07/2024

Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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19/07/2024

Rent Tracker Area Tool

Use this tool to explore how the price and supply of rental homes has changed across all districts of Sydney and regional areas of NSW.
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19/07/2024

Bond Loss Tracker

Use this tool to explore how the risk and severity of bond loss has changed across Sydney and regional NSW.
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05/07/2024

Outasite – land lease communities magazine

The Tenants' Union has just published issue 11 of Outasite – our print publication for land lease communities. It has been delivered to mailboxes in communities all over NSW.
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