South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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23/05/2024

People’s Commission into the Housing Crisis begins today

Media Release - Australia’s first People’s Commission into the Housing Crisis is set to begin today -Thursday 23 May. The Commission provides a platform convened by housing campaign Everybody’s…
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22/05/2024

Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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16/05/2024

Breaking – Minister introduces Residential (Land Lease) Communities Amendment Bill

On 14 May, the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013.
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09/05/2024

NSW Rental Reforms in the Spotlight

This week in Parliament, we have seen steps taken towards addressing the pressing need for rental reform in New South Wales.
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03/05/2024

NSW Renters' Forums: Your chance to share what renting should look like

Against the backdrop of a crippling housing crisis, we are often asked about what we struggle with most, not necessarily what our renting aspirations are. Our woes are given more attention than…
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22/04/2024

Submission: Build-to-rent tax concessions

In this submission, we provide brief feedback regarding the proposed build-to-rent tax concessions. Our Network aims for a rental sector that supports safe, affordable and healthy homes. Build-…
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16/04/2024

A constant worry: Renters confront the impact of unfair evictions

For this report we surveyed 123 NSW renters, asking them about the impact of the eviction financially and emotionally. We asked about challenges they may have faced in securing alternative…
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11/04/2024

Survey on rental racism

Do you have a multicultural background and have rented in NSW in the last 5 years? Help researchers understand your unique experience to get better solutions by filling out a quick survey. 
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27/03/2024

New research shows NSW renters want action on eviction reform; strong backing from landlords and community

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows NSW renters want to see action from the NSW Government on promised rental reforms to end ‘no grounds’…
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26/03/2024

Briefing: Ipsos Public Affairs Polling Research – Reasonable Grounds Reform

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows significant support from landlords for the reforms. The research also shows the community expects reforms…
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01/03/2024

Submission: Regulation and supply of short-term rental accommodation

It is timely to reassess the short-term rental accommodation regulatory framework to determine whether existing regulations are meeting their intended goals and identify any additional measures…
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