Inner West Tenants Advice and Advocacy Service (IWTAAS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9.30am-1pm, 2-5pm

Tue:

9.30am-1pm, 2-5pm

Wed:

9.30am-1pm, 2-5pm

Thu:

9.30am-1pm, 2-5pm

Fri:

9.30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

 

ABOUT

Inner West Tenants Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. When you call our Service you may be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24-72 hours. Alternatively, on our website you can submit an online enquiry and we will get in contact. When we call, it will be from a private number.

Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.

IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.

IWTAAS is a program of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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11/04/2024

Survey on rental racism

Do you have a multicultural background and have rented in NSW in the last 5 years? Help researchers understand your unique experience to get better solutions by filling out a quick survey. 
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11/04/2024

Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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27/03/2024

New research shows NSW renters want action on eviction reform; strong backing from landlords and community

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows NSW renters want to see action from the NSW Government on promised rental reforms to end ‘no grounds’…
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26/03/2024

Briefing: Ipsos Public Affairs Polling Research – Reasonable Grounds Reform

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows significant support from landlords for the reforms. The research also shows the community expects reforms…
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01/03/2024

Pre-budget submission: Trust in the NSW rental system

The Tenants' Union of NSW pre-budget submission.
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01/03/2024

Submission: Regulation and supply of short-term rental accommodation

It is timely to reassess the short-term rental accommodation regulatory framework to determine whether existing regulations are meeting their intended goals and identify any additional measures…
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23/02/2024

Submission: Changes to create low and mid-rise housing

In this submission, the Tenants' Union of NSW writes in general support of the reforms proposed in the ‘Changes to create low and mid-rise housing’ proposals. However, with some…
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23/02/2024

Tell decision makers to end unfair evictions for all renters now!

We know that NSW Government decision-makers are currently considering rental reforms – can you email them and tell them to end no-grounds for all renters now? The government needs to end no-…
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22/02/2024

Ending no-grounds evictions for all NSW renters: briefings

These briefings – one long, one short – have been prepared by the Tenants’ Union of NSW for NSW Members of Parliament to help inform their decision making regarding reforms to introduce…
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22/02/2024

Survey: No grounds evictions & renting in NSW

Have you been evicted for no grounds? Do you worry about being evicted for 'no grounds'?

We want to hear from NSW renters who have faced a ‘no grounds’ eviction or have…
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19/12/2023

Population change and rents

Dashboard examining the relationship between population change, including migration patterns, real rents and vacancy rates
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06/12/2023

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with…
Read more
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