Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Pre-Budget Submission 2026-27

The Tenants' Union Pre-Budget Submission for the 2026-2027 budget addresses proposals across the portfolios of Treasury, Fair Trading and Better Regulation, the Attorney-General, and…
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Submission: Capital Gains Tax Discount

The Tenants' Union of NSW welcomed the opportunity to provide a submission to the Federal Government Select Committee on the operation of capital gains tax. We have a long standing interest…
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Anderson’s Win Settles More than One Dispute on Unfair Contract Terms

While new land lease community laws have been in place for over a year prohibiting the use of multiple elements in a fixed method of site fee increase, last year one case challenged the practice…
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Job opportunity: Solicitor - Aboriginal Support

A full-time Solicitor (Aboriginal Support) is required to join the legal practice of the Centre working in the area of housing issues for and with Aboriginal or Torres Strait Islander clients.…
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The Government’s Energy Legislation Amendment Bill 2025

The Energy Legislation Amendment Bill has many objectives including better preparing the energy market for sustainable energy projects and strengthening existing aspects of the energy market.
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Government Responds to IPART Review of Embedded Networks in NSW

This article focuses on the Government’s response to recommendations made by IPART relating to electricity services from an embedded network.
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Annual Report 2024-2025

As we reflect on the past year, we proud to share the remarkable progress we have made together in advancing housing justice for renters across NSW.
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Who Broke the Australian Dream? SOLD! Documentary Screening and Discussion

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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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El Lago Residents fight for their homes

El Lago Waters Tourist Park is well positioned – overlooking Tuggerah Lakes and within a few minutes’ drive of The Entrance. However the park has seen better days. It is in a run-down state with…
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The latest on ‘phase two’ Amendments to the RLLC Act

The statutory review of the Residential Land Lease Communities Act 2013 was tabled in parliament in November of 2021 and so far, only 21 out of the 48 recommendations from the review have passed…
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Cost of electricity from an embedded network – a valid concern

The majority of residents we have spoken with are paying well above the amount needed to cover the operator’s electricity account. If you are receiving electricity from an embedded network you…
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