Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Pet hair bill in a land lease community

We were recently informed that a home owner received a bizarre letter of demand from their operator for the cost to remove some dog hair that had strayed over their site boundary.
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Trash talk

This story makes good use of bad rubbish – thanks to the advocacy of a land lease community Residents Association!
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Submission: Anti-Discrimination Act Review

The NSW Law Reform Commission is currently undertaking a review of the Anti-Discrimination Act 1967 NSW. The Tenants' Union participated in a stakeholder consultation meeting and submitted…
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Submission: NSW Mental Health and Wellbeing Strategy

The Mental Health Commission of NSW is leading the development of the Strategy for Mental Health and Wellbeing in NSW. The Tenants' Union contributed to the consultation on this strategy…
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Obituary – Rod Nicoll

The Tenants Union Residential Land Lease Communities team and the Residential Land Lease Communities Forum members are deeply saddened to learn of the recent death of Rod Nicoll.
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Warrawong NAIDOC Family Fun Day 2025 – Celebrating Strength, Vision & Legacy  

This year’s Warrawong NAIDOC Family Fun Day was an incredible celebration of culture, community, and connection.
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Briefing: Residential Tenancies Amendment (Protection of Personal Information) Bill 2025

The Residential Tenancies Amendment (Protection of Personal Information) Bill 2025 was introduced into NSW Parliament in June 2025. The Bill introduces a range of important reforms in relation…
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Submission: Economic Reform Roundtable – Housing System Reform for Productivity and Resilience

The Tenants’ Union of NSW welcomes the opportunity to contribute to the Economic Reform Roundtable and strongly encourages the government to consider housing system reform, particularly in…
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Help protect against renovictions!

The NSW government has significantly weakened the rules surrounding evictions for renovations/repairs. Take action to demand they bring back and strengthen protections from 'renovictions.…
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Tenancy posters far and wide!

Look out for over 5,000 tenancy posters all across NSW – in local cafes, libraries, and on the streets! Or download and print them to put on a wall near you.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for…
Read more

Submission: Inner West Council’s Fairer Future Plan

The Tenants' Union contributed to the recent Inner West Council consultation on their Fairer Future Plan.
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