Privacy and Legal Information

Information logged

When you visit this site, the following information provided by your browser may be logged for statistical purposes only:

  • Type of browser and operating system
  • Top level domain name (for example .com, .gov, .au, .uk)
  • Dates and times of visits
  • Pages viewed and documents downloaded
  • Address of the referring site (for example, the previous site that you visited)
  • Your server's IP address

This information is used only for statistical analysis or systems administration purposes. The Tenants’ Union of NSW analyses these statistics to improve and refine the operation of the site. No attempt will be made to identify individual users or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant.

Web statistics may be compiled in reports distributed to our funding organisations, such as Legal Aid NSW.

Email addresses

We will only record your email address if you supply it to us, for example in order to subscribe to one of our email newsletters. It will be used only for the purpose for which you provide it. We will not disclose it without your consent.

Google Analytics

This site uses Google Analytics to better understand how people use the site. We use this information to improve the site and make sure we match the information and services available with the needs of the people using it. We do not use any information reported by Google Analytics to identify any individual user of our site.

If you don’t want your information collected in this way, you can:

  • use Google’s Ad Settings to opt out of Display Advertising; or
  • use Google's Browser add-on to opt out of Google Analytics


Legal disclaimer

The information on this website is primarily intended to be for people who live in, or are affected by, the state laws of New South Wales, Australia. While every effort has been made to ensure the information on this site is correct and up-to-date it is not a substitute for specific legal advice.

This website ( is intended to be a general guide to the law only. You should seek expert advice and assistance if you are faced with a specific problem. For further advice contact your local Tenants Advice and Advocacy Service.


Information on this website remains the copyright of the Tenants' Union of NSW, unless stated otherwise. Permission is granted for viewing and downloading for personal and not-for-profit purposes. Individuals or organisations wishing to publish or reproduce any materials for commercial, educational or other uses should contact the Tenants' Union of NSW on (02) 8117 3700.


The series of Aboriginal artworks on this website were produced by Aboriginal artists Pauline Coxon, Laurance Magick Dennis, Luke Penrith, Debra Beale, and Deanna Schreiber, commissioned by the Tenants' Union of NSW, and used with permission of the artists.

Certain icons and images used on this site sourced from Freepik