Annual Report 2024-2025

As we reflect on the past year, I am proud to share the remarkable progress we have made together in advancing housing justice for renters across New South Wales.

The abolition of ‘no grounds’ evictions stands as a landmark achievement – nearly five decades in the making. It is a testament to the persistence of countless advocates, community partners, and renters who shared their stories and stood firm in the belief that every person deserves a secure home. While this reform is cause for celebration, we know our work is far from over.

Beyond legislative wins, we continued to deliver on our core mission: informing, advising, and assisting renters. Our website sessions numbered over 1.1 million, and our factsheets were viewed more than 1.5 million times, ensuring renters have access to clear, accurate information when they need it most. Our legal team provided thousands of advices and referrals, supporting tenants through complex and often stressful situations. We also strengthened our education programs, training hundreds of Tenant Advocates and community workers, and producing new resources to help renters navigate the significant law changes.

None of this would be possible without the dedication of our staff, volunteers, and the Tenants Advice and Advocacy Services network. I extend my heartfelt thanks to our partners, supporters, and members who share our vision of a future where all renters have the home they want. I would also like to thank my colleagues on the Board, and in particular Hayley Winchcombe and Brendon McKeon who step down at our AGM in 2025. Hayley’s contributions as Treasurer, and her sharp focus on technology and innovation, have been of enormous value to the Board and the Tenants’ Union. Brendon has been a stalwart for the full term, guiding us with expertise and compassion when considering employment strategies, particularly as we negotiated our enterprise agreement.

As we look ahead, we remain steadfast in our mission. Together, we will continue to fight for fair, secure, and affordable housing for all.

Thank you for standing with us.

Melissa Brooks

Chairperson

Tenants’ Union of NSW