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    Rent Tracker Research Project
    End of Tenancy Survey
    Have your say on how prices are set in embedded networks
    Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases
    National 9 Principles for Strengthening Renters' Rights
    Submission on Improving NSW Rental Laws
    More news

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    Rental realities in NSW: New insights from the End of Tenancy Survey
    What you need to know right now to make renting fair in NSW
    Modernising Consumer Protection in Renting: From Individualised to Systemic Protections
    Own Goal? Thinking about the impact of the FIFA Women’s Cup on rental housing
    Co-operative housing: Interview with co-op renter Amalina Wallace
    A little gnome fact
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  • Tenancy info

    Key topics

    • Starting a tenancy
    • Rent
    • Bond
    • Pets
    • Utilities, energy, water
    • Repairs, maintenance
    • Mould
    • Eviction
    • You want to leave
    • Privacy and access
    • Security and safety
    • Domestic violence
    • Discrimination
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • International students
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • Podcasts
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Do you have a hearing in the Tribunal (NCAT)?
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Rent Tracker Research Project
    End of Tenancy Survey
    Have your say on how prices are set in embedded networks
    Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases
    National 9 Principles for Strengthening Renters' Rights
    Submission on Improving NSW Rental Laws
    More news

    Blog

    Rental realities in NSW: New insights from the End of Tenancy Survey
    What you need to know right now to make renting fair in NSW
    Modernising Consumer Protection in Renting: From Individualised to Systemic Protections
    Own Goal? Thinking about the impact of the FIFA Women’s Cup on rental housing
    Co-operative housing: Interview with co-op renter Amalina Wallace
    A little gnome fact
    More blog posts

    MORE

    • Reports, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Podcasts
    • Housing News Digest
    • Land Lease Community news
  • About us

    Tenants' Union of New South Wales

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
    • History
    • Contacts

    Our analysis

    • Blog – This Renting Life
    • Reports, submissions, and research
    • Policy priorities
    • News
    • Tenant News email
    • Land lease communities

    Get involved

    • Volunteers and members
    • Campaigns
    • Share your story

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

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    • E-newsE-news
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Yes to the Voice

Yes to the Voice

KEY TOPICS

Privacy and access

How often can the landlord or agent inspect my rental? Can they take photos or video in my home? Start with Factsheet 8: Privacy and Access, then explore more resources below.

 

Icon Factsheets
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  • 6: Repairs and maintenance
  • 7: Locks and security
  • 8: Privacy and access
  • 11: NSW Civil & Administrative Tribunal
  • 12: Domestic violence and tenancy
  • 19: Tenant databases
  • 25: Goods left behind
  • 28: Sale of rented premises
Sample Letters
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  • 10: Lockout
  • 14: Inspection times for selling the premises
  • 15: Breach of access
  • 16: Breach of peace, comfort and privacy
  • 23: Repairs
  • 24: Urgent repairs
  • 27: Letter to mortgagee
  • 43: Request to amend tenancy database listing
  • 44: Request for confirmation of listing on tenancy database
  • 45: Request for return of goods
  • 46: Letter to landlord appointing tenants' agent
  • 47: Letter to NCAT appointing tenants' agent
  • 51: Rent reduction
Icon Other resources and links
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  • Complaints to Fair Trading
  • Easy Read factsheets
  • Podcasts
  • Request advice before a Tribunal hearing
  • Tips: Negotiating with the landlord
  • Tips: Renting after a disaster

RELATED NEWS

  • Speak up now to improve rental laws
    Wed, 12/07/2023 - 14:59
    Renters, have your say!
    The NSW Government has now opened a consultation on Improving NSW renting laws. Now’s your chance to have your say on the changes needed to make renting fair!
    Read more ➤
  • Cameras
    Wed, 08/03/2023 - 10:12
    Through a Renter's Lens – photo competition
    Over the last few months we have been delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all the three themes of People, Place and Pets. Beyond technical skill, aesthetic appeal and excellent composition, the renter photographers were able to capture the human side behind the rental crisis currently gripping NSW.
    Read more ➤
  • Cartoon image of 5 people holding signs with a padlock over their face
    Wed, 04/01/2023 - 16:10
    Survey: Renter's privacy and data
    You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great opportunity to 

    We've developed this survey to capture your experiences and thoughts about the issue to help us ensure changes are fair and effective.
    Read more ➤
  • Easy Read cover showing three people with arms raised
    Wed, 07/09/2022 - 08:41
    Easy Read factsheets now available
    The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
    Read more ➤
More news

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TENANTS ADVICE AND ADVOCACY SERVICES NSW

Sydney

Mega footer TAAS Sydney

  • Eastern Area
  • Inner Sydney
  • Inner West
  • Northern Sydney
  • Southern Sydney
  • South West Syd
  • Western Sydney

Regional

Mega Footer TAAS Regional

  • Blue Mountains
  • Central Coast
  • Hunter
  • Illawarra & South Coast
  • Mid Coast
  • Northern Rivers
  • Northwest NSW
  • Southwest NSW

Aboriginal

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  • Greater Sydney
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  • Western NSW

TENANTS' UNION OF NSW

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Community Languages

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  • 新南威尔士州租户的权利
  • 新南威爾士州租戶的權利
  • حقوق المستأجرين
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  • 州賃借人の権利の手引き
  • Assyrian
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COMMUNITY LANGUAGES

Mega Footer Community Languages

  • 新南威尔士州租户的权利
  • 新南威爾士州租戶的權利
  • حقوق المستأجرين
  • مستاجران دارای حق و حقوق هستند
  • Inquilinos tienen derechos
  • 세입자 권리
  • Luật thuê nhà
  • สิทธิต่างๆของผู้เช่าบ้าน
  • 州賃借人の権利の手引き
  • Assyrian
  • Kurdish Kurmanji
  • Easy Read
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