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    Research Study Invitation: 'Lodging Houses: a framework for coherent policy and practice'
    Job opportunity: Administration Officer Locum
    Pre-Budget Submission 2026-27
    Submission: Capital Gains Tax Discount
    Anderson’s Win Settles More than One Dispute on Unfair Contract Terms
    The Government’s Energy Legislation Amendment Bill 2025
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  • Tenancy info

    • Starting a tenancy
    • Rent
    • Bond
    • Pets
    • Utilities – water, energy
    • Repairs, maintenance
    • Mould
    • Eviction
    • How do I end my tenancy?
    • Privacy and access
    • Security and safety
    • Domestic violence
    • Disasters – fire, flood
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • International students
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • New Renters Kit
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Request advice before Tribunal (NCAT) hearing
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Research Study Invitation: 'Lodging Houses: a framework for coherent policy and practice'
    Job opportunity: Administration Officer Locum
    Pre-Budget Submission 2026-27
    Submission: Capital Gains Tax Discount
    Anderson’s Win Settles More than One Dispute on Unfair Contract Terms
    The Government’s Energy Legislation Amendment Bill 2025
    More news

    Blog

    Renoviction but no renovation?
    Tuesday Nights’ Chats - a month of watching, listening and discussing all things renting and more!
    Homes NSW: From “Worst Landlord to Best”?
    Share Housing: A Case for Certainty and Stronger Protections
    The Changing Face of Renting: Trends from the End of Tenancy Survey
    What to expect when attending the NSW Civil and Administrative Tribunal (NCAT).
    More blog posts

    MORE

    • Reports, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Housing News Digest
    • Land Lease Community news
    • Share your story
  • About us

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
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    • Contacts

    Our analysis

    • Blog – This Renting Life
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    • Policy priorities
    • News
    • Tenant News email
    • Land lease communities

    Get involved

    • Make Renting Fair
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    • Outrun the rent in 2026!

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

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Tenancy law has changed on 19 May 2025

 

Tenancy law has changed on 19 May 2025
REPORTS, SUBMISSIONS, RESEARCH:
Submission: Consultation on the next NSW Government strategy for seniors
Submission

01/07/2020

Submission: Consultation on the next NSW Government strategy for seniors

In this submission, the Tenants' Union of NSW focuses on three key issues: ageing in place, the precarious situation of ‘older renters’ in the private rental market, and the adequate…
Submission to the United Nations: COVID-19 and the right to housing in Australia
Submission

19/06/2020

Submission to the United Nations: COVID-19 and the right to housing in Australia

This submission to the UN on Covid-19 and the right to housing in Australia focuses on New South Wales.
National Association of Tenants' Organisations' Submission to Senate Select Committee on COVID-19 inquiry into the Australian Government’s response to the COVID-19 pandemic
NATO

19/06/2020

National Association of Tenants' Organisations' Submission to Senate Select Committee on COVID-19 inquiry into the Australian Government’s response to the COVID-19 pandemic

This submission provides background relating to the Australian housing system and private rental sector, and how this interacts with the public health imperatives and restrictions, as well as…
Submission: Inquiry into Homelessness
Submission

01/06/2020

Submission: Inquiry into Homelessness

In this submissions we focus on the insufficient protections and supports provided for people who rent their homes, particularly in the private rental market. We outline a range of policy and…
Social Housing Management Transfers Program: Best Practice Report – Tenants' Experience
'Change Management' on a brick background

01/05/2020

Social Housing Management Transfers Program: Best Practice Report – Tenants' Experience

This report focusses on the experiences of tenants during the transfer period and in the months following the transfer with the aim of identifying practices and policies that have impacted…
Briefing: Further supports required for renters during COVID-19 health crisis
Briefing

01/05/2020

Briefing: Further supports required for renters during COVID-19 health crisis

This briefing provides an overview of the basic framework of the NSW Evictions Moratorium implemented through the Residential Tenancies Amendment (COVID-19) Regulation 2020. We welcome the…
Annual Report 2018-2019
Annual Repot cover with smiling tenants

21/11/2019

Annual Report 2018-2019

It's been another year of great results for the Tenants' Union of NSW. Read about our work in our Annual Report for 2018-19.
Submission: Statutory Review of s154D and s154G of the Residential Tenancies Act 2010
Submission

01/11/2019

Submission: Statutory Review of s154D and s154G of the Residential Tenancies Act 2010

When this legislation was first proposed we cautioned against the introduction of these provisions. We held significant concerns they would weaken NCAT’s ability to act as an independent dispute…
Submission: Kickstarting the productivity conversation
Submission

01/11/2019

Submission: Kickstarting the productivity conversation

The Tenants' Union of NSW is pleased to make this contribution to the conversation initiated by the NSW Productivity Commission. We are chiefly interested in the experience of people who…
Submission: Boarding Houses Act 2012 review
Submission

18/10/2019

Submission: Boarding Houses Act 2012 review

The New South Wales Boarding Houses Act 2012 has now been in operation for six years. We consider the introduction of the Boarding Houses Act to have been a significant step, but very much a…
Submission: Short-term rental accommodation - a new regulatory framework
Submission

01/09/2019

Submission: Short-term rental accommodation - a new regulatory framework

The Tenants’ Union of NSW is pleased to offer this response in response to the short-term rental accommodation regulatory framework discussion paper.
Submission: Federal inquiry into the Adequacy of Newstart and Related Payments
Submission

01/09/2019

Submission: Federal inquiry into the Adequacy of Newstart and Related Payments

The work of the Tenants' Union, and that of the Tenants Advice and Advocacy Services we work alongside, brings us into frequent contact with very low, low and moderate income households who…
Submission: Residential Tenancies Regulation 2019
Submission

07/08/2019

Submission: Residential Tenancies Regulation 2019

The Tenants' Union made this submission to the Residential Tenancies Regulation 2019 Consultation. For this submission, the Tenants' Union consulted heavily with the advocates of the…
Submission: Civil and Administrative Tribunal Act 2013 Statutory Review
Submission

01/07/2019

Submission: Civil and Administrative Tribunal Act 2013 Statutory Review

The Tenants' Union of NSW and the network of Tenant Advocates who we train, resource and support have assisted tens of thousands of tenants in all predecessor Tribunals since the…
Submission: Review of the National Regulatory System for Community Housing
Submission

05/04/2019

Submission: Review of the National Regulatory System for Community Housing

The Tenants’ Union believes the success of the social housing sector relies on being responsive to need and accountable to tenants who rely on it for secure affordable housing but also whose…
A tenant’s guide to the NSW Election 2019
Election Guide cover with houses and ballot boxes

18/03/2019

A tenant’s guide to the NSW Election 2019

This guide is intended as educational information regarding the NSW Election to be held on 23rd March 2019. We acknowledge the tenants of NSW hold diverse political views and support this…
Lives Turned Upside Down: NSW Renters' Experience of 'no grounds' evictions
Lives Turned Upside Down cover image of an upside down couch

14/03/2019

Lives Turned Upside Down: NSW Renters' Experience of 'no grounds' evictions

This report by the Tenants’ Union of NSW and Marrickville Legal Centre explores the impacts of no grounds evictions. The Tenants' Union of NSW recommends ending no grounds evictions,…
Submission: Better Business Reforms Implementation Options Paper
Submission

19/12/2018

Submission: Better Business Reforms Implementation Options Paper

This Tenants' Union submission is concerned with items related to uncollected goods, utility agreements in strata schemes and the repeal of the Landlord and Tenant Act 1899.
Annual Report 2017-2018
Annual Report cover with smiling tenants

30/11/2018

Annual Report 2017-2018

The last 12 months has brought challenges and triumphs for the Tenants’ Union, and our work continues to be very important as private tenancy continues to rise in NSW. Read about our work in our…
Submission: Short-term Rental Accommodation Planning Framework
Submission

16/11/2018

Submission: Short-term Rental Accommodation Planning Framework

As an organisation representing only the interests of occupants of residential rental housing, the Tenants’ Union of NSW has a unique and long-standing interest in understanding and advising on…

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