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    Research Study Invitation: 'Lodging Houses: a framework for coherent policy and practice'
    Job opportunity: Administration Officer Locum
    Pre-Budget Submission 2026-27
    Submission: Capital Gains Tax Discount
    Anderson’s Win Settles More than One Dispute on Unfair Contract Terms
    The Government’s Energy Legislation Amendment Bill 2025
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  • Tenancy info

    • Starting a tenancy
    • Rent
    • Bond
    • Pets
    • Utilities – water, energy
    • Repairs, maintenance
    • Mould
    • Eviction
    • How do I end my tenancy?
    • Privacy and access
    • Security and safety
    • Domestic violence
    • Disasters – fire, flood
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • International students
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • New Renters Kit
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Request advice before Tribunal (NCAT) hearing
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Research Study Invitation: 'Lodging Houses: a framework for coherent policy and practice'
    Job opportunity: Administration Officer Locum
    Pre-Budget Submission 2026-27
    Submission: Capital Gains Tax Discount
    Anderson’s Win Settles More than One Dispute on Unfair Contract Terms
    The Government’s Energy Legislation Amendment Bill 2025
    More news

    Blog

    Renoviction but no renovation?
    Tuesday Nights’ Chats - a month of watching, listening and discussing all things renting and more!
    Homes NSW: From “Worst Landlord to Best”?
    Share Housing: A Case for Certainty and Stronger Protections
    The Changing Face of Renting: Trends from the End of Tenancy Survey
    What to expect when attending the NSW Civil and Administrative Tribunal (NCAT).
    More blog posts

    MORE

    • Reports, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Housing News Digest
    • Land Lease Community news
    • Share your story
  • About us

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
    • History
    • Contacts

    Our analysis

    • Blog – This Renting Life
    • Reports, submissions, research and data
    • Policy priorities
    • News
    • Tenant News email
    • Land lease communities

    Get involved

    • Make Renting Fair
    • Share your story
    • Volunteers and members
    • Outrun the rent in 2026!

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

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Tenancy law has changed on 19 May 2025

 

Tenancy law has changed on 19 May 2025
REPORTS, SUBMISSIONS, RESEARCH:
Submission: Consultation on Energy Consumer Policies
Submission

01/03/2022

Submission: Consultation on Energy Consumer Policies

This Tenants' Union submission addresses a selection of the issues discussed in the NSW Government Consultation on Energy Consumer Policies paper — those with most relevance to renting…
Submission: Productivity Commission’s review of the National Housing and Homelessness Agreement Review
Submission

01/03/2022

Submission: Productivity Commission’s review of the National Housing and Homelessness Agreement Review

The Tenants' Union's focus in this brief submission is on how the agreement can deliver better housing outcomes for those in the broad private rental market, and for those renting in…
Eviction, Hardship, and the Housing Crisis
image of an apartment unit block with for lease sign out front

14/02/2022

Eviction, Hardship, and the Housing Crisis

Moving house is generally considered one of life’s most stressful events. The financial costs, and the stress and anxiety associated with moving are substantial, and these are exacerbated when a…
Annual Report 2020-2021
Aboriginal artwork

29/11/2021

Annual Report 2020-2021

No matter what challenges this year has thrown at us, the team at the Tenants’ Union remained focused on helping people in some of the toughest moments of their lives, many who faced the risk of…
Submission: Regional Housing Taskforce
Submission

01/09/2021

Submission: Regional Housing Taskforce

In this submission we provide data on the record low vacancy rates and the sharp increases in market rent in the private rental sector in the regions. We identify some of the key drivers of this…
Young Renters: We hear you!
Young woman smiling

06/07/2021

Young Renters: We hear you!

This report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of young…
Submission: Statutory Review of Strata Scheme Laws
Submission

01/04/2021

Submission: Statutory Review of Strata Scheme Laws

This submission focuses on the experiences of renters in strata schemes. We are pleased to provide this submission identifying key ways in which previous reforms to strata law can be built on,…
Submission: Indigenous Voice Codesign Process and the Interim Voice Report
Submission

01/04/2021

Submission: Indigenous Voice Codesign Process and the Interim Voice Report

We would like to thank the Advisory Team for their work in creating the Interim Report to the Australian Government on the Indigenous Voice Co-Design Process. Tenants’ Union of NSW welcomes the…
Submission: Buying in NSW, Building a Future
Submission

01/03/2021

Submission: Buying in NSW, Building a Future

The Tenants' Union of NSW is pleased to provide comment on NSW Treasury’s proposal for reforms to our current tax system. We are primarily interested in the experience of people who rent…
Submission: Social Services Legislation Amendment (Strengthening Income Support) Bill 2021
Submission

01/03/2021

Submission: Social Services Legislation Amendment (Strengthening Income Support) Bill 2021

The Tenants' Union's work, and that of the Tenants Advice and Advocacy Services we work alongside, brings us into frequent contact with very low, low- and moderate-income households…
Submission: Response to the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013
Submission

01/03/2021

Submission: Response to the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013

The Tenants’ Union welcomes the opportunity to provide comment on the Discussion Paper on the Statutory Review of the Residential Land Lease Communities Act (2013). Part 1 of our submission sets…
Submission: Law Reform Commission’s Open Justice Review – Court and tribunal information
Submission

19/02/2021

Submission: Law Reform Commission’s Open Justice Review – Court and tribunal information

Given the nature of the Tenants' Union's work, this submission focuses on two specific areas concerning open justice and civil matters, specifically matters relating to tenancy, social…
Submission to the Audit Office of NSW: Responses to Homelessness
Submission

01/01/2021

Submission to the Audit Office of NSW: Responses to Homelessness

This submission focuses on the insufficient protections and supports provided for people who rent their homes. We outline a range of policy and legislative reforms to our rental housing system/s…
Tenants' Union of NSW and Public Interest Advocacy Centre Joint Submission to the NSW Parliament's Follow up Review of NSW Public Housing Maintenance Contracts
Submission

01/12/2020

Tenants' Union of NSW and Public Interest Advocacy Centre Joint Submission to the NSW Parliament's Follow up Review of NSW Public Housing Maintenance Contracts

The Tenants’ Union and PIAC have significant experience and expertise in the complex policy area of housing and homelessness. We urge the NSW Government to consider investment at scale in…
Annual Report 2019-2020
Annual Report cover with smiling people

25/11/2020

Annual Report 2019-2020

The past year has been an extraordinary one for the Tenants’ Union, by any measure. Read about our work in our Annual Report for 2019-20.
Submission: Proposed amendments to the Social Programs for Energy Code
Submission

24/11/2020

Submission: Proposed amendments to the Social Programs for Energy Code

This submission will address the impact the proposed changes will have generally for renters on low incomes, and those renters with energy provided via embedded networks (generally in strata…
Report: Supporting Renters Through the Pandemic
graphic with buildings and covid virus shapes hovering in the sky

02/09/2020

Report: Supporting Renters Through the Pandemic

In this report we consider NSW renters’ experience in the Private Rental Market during the COVID19 health crisis, and assess the effectiveness of the NSW Eviction Moratorium protections using…
Submission: Explanation of Intended Effect – proposed Housing Diversity SEPP
Submission

01/09/2020

Submission: Explanation of Intended Effect – proposed Housing Diversity SEPP

This Tenants' Union submission provides comment on the Explanation of Intended Effect (EIE) for the proposed new Housing Diversity SEPP.
Submission: A Housing Strategy for NSW: NSW Department of Planning, Industry and Environment
Submission

01/08/2020

Submission: A Housing Strategy for NSW: NSW Department of Planning, Industry and Environment

The Tenants' Union of NSW welcomes the opportunity to provide comment and insight to help shape a long term Housing Plan for NSW that will deliver secure, affordable, and liveable housing…
Report: 5 years of the Residential (Land Lease) Communities Act 2013
Report

01/08/2020

Report: 5 years of the Residential (Land Lease) Communities Act 2013

This report considers the operation of the Residential (Land Lease) Communities Act 2013 since commencement and sets out our key issues for reform. We also make further recommendations for other…

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