Utilities (water, energy, internet, etc) – news and analysis

 

Sample letter

Invalid water usage – efficiency

You can use this sample letter when you are being asked to pay water charges in your rented property but you are aware that there are not water efficiency devices fitted in your home.
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Sample letter

Invalid electricity bill

​​​​​​​You can use this sample letter when you have been asked to pay for electricity costs, but the premises are not separately metered.
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Sample letter

Invalid water usage charge - meter

You can use this sample letter when you are being asked to pay water charges in your rented property but you are aware that there is not a seperate meter for your property. 
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Sample letter: Urgent repairs

Urgent repairs

You can use this letter when there are "urgent repairs" that are needed in your premises and the landlord has failed to carry out the repairs in a reasonable time. This letter puts…
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Sample letter: Bond dispute

Bond dispute

You can use this sample letter when the landlord or agent has told you they are claiming something from the bond, but have not provided you with evidence for the claim and you are not sure you…
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Utilities – water, energy, electricity, gas, internet

Utilities – water, energy, internet

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. ‘Utilities’ are services like water, electricity, gas, sewerage, and internet.…
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Tenants' Union factsheet: Disaster damage while renting

Disaster damage

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet is about damage to rented premises that is neither the fault of the…
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