Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free, confidential advice and advocacy to residential tenants, boarding house residents, land lease community residents, and other renters in Western Sydney.

We provide tenancy advice, advocacy, referrals, community education, face-to-face appointments, assistance in the preparation of evidence, and in some cases representation at the NSW Civil and Administrative Tribunal (NCAT).

You can book an appointment to see our team at our Parramatta or Rooty Hill Office, Monday to Friday. We recommend booking an appointment to make sure we can see you on the day.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

NEWS

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Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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The electricity system in NSW – an overview

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The Energy & Water Ombudsman NSW (EWON) assists consumers who are having problems with their energy or water provider. EWON is an independent body – we don’t advocate on behalf of consumers…
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A renters’ plan to save energy and money

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Make Renting Green by Making Renting Fair

Not being able to access energy efficient homes is just one way in which our unfair renting laws harm tenants. If tenants knew that they would be able to stay in their homes long term, they…
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St George community housing energy efficiency strategy

Clarissa and other tenants at St George Community Housing are benefiting from new energy efficient, affordable homes. From retrofits to new builds St George Community Housing (SGCH) is working…
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Tenants’ Union welcomes Labor’s flagged shift on renters’ rights

NSW Labor has flagged a new policy agenda that could change the game for renters, says Tenants’ Union NSW.
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NSW Housing and Homelessness peaks welcome Commonwealth funding

TUNSW has joined with other Housing and Homelessness peaks to welcome funding commitments made in the Commonwealth Government’s Budget 2017-18. 
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Out now! Outasite issue 3

Outasite issue 3 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. this issue contains articles including: Park closure; Tara Steers - Tenants…
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The Granny Flat Trap

Over the past six months the Southern Sydney Tenants' Advice and Advocacy Service at Metro Assist has seen a steady influx of problems with granny flats. There can be hidden traps when…
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