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Utilities – water, energy, electricity, gas, internet

Utilities – water, energy, internet

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. ‘Utilities’ are services like water, electricity, gas, sewerage, and internet.…
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Tenants' Union factsheet: Disaster damage while renting

Disaster damage

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet is about damage to rented premises that is neither the fault of the…
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Factsheet: How do I end my tenancy?

How do I end my tenancy?

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet summarises the law in NSW about how you can end your lease (also…
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Text: Factsheet: Domestic violence and renting

Domestic violence and renting

Everyone deserves a safe home. Tenancy law can help victim-survivors of domestic violence in a number of ways. This factsheet summarises the options for tenants who are victim-survivors of…
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Factsheet: NSW Civil and Administrative Tribunal

NSW Civil & Administrative Tribunal

This factsheet introduces the NSW Civil and Administrative Tribunal (NCAT).
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Factsheet: Repairs and maintenance

Repairs and maintenance

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet summarises the law in NSW about repairs and maintenance for your…
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Factsheet: Introduction to renting in NSW

Introduction to renting in NSW

Renters have rights! This factsheet gives an overview of your legal rights when renting your home in New South Wales, plus links to find more information.
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Robin and Kathy

More than bricks and mortar

Robyn Stafford lives in Minto, a suburb in south western Sydney. She has experience as a tenant who has been through a redevelopment process in public housing. She has been active in working…
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Alison's garden

Putting down roots

In this piece, boarding house resident Alison Jolly tells her story: "The housing situation for older single women like me (I’m 61) can be difficult unless they own their own home. Many of…
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Older woman standing in front of a 'leased' sign

Seeking security

"It’s so hard to find rental accommodation that is in any way decent. I watch the papers all the time and have my name with lots of agents, but they don’t care. You should see some of the…
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Indigo

When home isn't safe: Queer women and housing

Indigo Dunphy is a 20 year old queer person who, at the time of interviewing, was living in a share house with another queer woman and two straight men. She has a girlfriend who stayed over…
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Gretta

At least I have a room

This is a story about Gretta, a boarding house resident. She has lived in two boarding houses. The first she liked very much as it included a communal living area as well as shared facilities.…
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