Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Tenants' Union says Yes to the Voice

The Tenants' Union supports a Yes vote in the upcoming referendum on the Voice to Parliament. Ensuring all people have a home that nurtures their lives, including connection to community is…
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Tips: Renting after a disaster

Living through a disaster such as a flood or fire is difficult enough without having to worry about your tenancy. So the Tenants’ Union of NSW has prepared these short(ish) answers to common…
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Renters, have your say!

The NSW Government has now opened a consultation on Improving NSW renting laws. Now’s your chance to have your say on the changes needed to make renting fair!
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Tenants' Union hopes newly appointed Rental Commissioner will elevate the conversation about renting in NSW

The Tenants’ Union of NSW congratulates and welcomes the newly appointed NSW Rental Commissioner, Trina Jones. The Rental Commissioner will play an important role in elevating the conversation…
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Joint statement: NSW Government urged to ease pressure on renting households

A Joint Statement by Tenants’ Union of NSW, Shelter NSW, Housing Action for the Aged Group and the NSW Council of Social Services (NCOSS) 
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Outasite - land lease communities magazine

The Tenants' Union has just published issue 9 of Outasite – our print publication for land lease communities! It has been delivered to mailboxes in communities all over NSW.
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Lessons from USA Mobile Home Parks

In the USA, the equivalent of residential land lease communities (RLLCs) are called mobile home parks. In 2022 the number of residents living in mobile home parks in the USA was more than twenty…
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Sustainable Energy should be an option for all residents

At the Tenants’ Union we are increasingly receiving calls from home owners who are finding roadblocks in the way of switching their homes to renewable energy in the form of rooftop solar panels…
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Crown Land not an excuse to evade rights of home owners

In NSW more than half of the land in the state is Crown Land. It is owned by the NSW State Government. In NSW there are many residential land lease communities which are located on Crown Land.…
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Buyer Beware: home ownership in land lease communities

When someone is buying into a residential land lease community (RLLC) the home purchased is either from the current home owner (vendor/ seller) or from the operator of the community selling a…
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Holding operators to account when on fixed method site fee increases

In our last edition of Outasite we discussed the trend toward fixed method site fee increases. One of the downsides to this method that we highlighted is there is less incentive for operators to…
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Heart Award recognises the work of Sandy Gilbert

Our last edition of Outasite featured an article co-authored by Sandy Gilbert about the impact of the floods on land lease community residents in Tweed Heads and Chinderah. Sandy had set up a…
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