Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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NCAT Snapshot

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore the types of applications being made by landlords and tenants across…
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NCAT Evictions Map

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore where eviction and repair applications are being made across all LGAs of NSW.
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Join the fight for housing justice for older people in NSW

Across NSW, too many older people live in unaffordable and insecure housing and may be at risk of homelessness. The Lived Experience Action Group (LEAG) is a group of older people with…
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Better Deal for Renters - Two Years On

A new report card released today by the National Association of Renters’ Organisations and National Shelter shows that, two years after National Cabinet promised a “Better Deal for Renters,”…
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Two Year Performance Report on the progress of A Better Deal for Renters

Renters in Australia continue to face inconsistent tenancy laws and an ongoing lack of protection. The Rental Report by the National Association of Renters’ Organisations (NARO) and National…
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Big news for renters affected by floods in New South Wales

You could be eligible for a new grant if your rental home was made uninhabitable by the severe storms and flooding on the NSW East Coast in May. The Renters Bond and Advanced Rent Grant is a one…
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Outasite – land lease communities magazine

We have just published issue 13 of Outasite – our print publication for land lease communities. Over 6,000 copies were delivered to mailboxes in communities all over NSW.
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There's still time to negotiate fixed-method site-fee increases

If you are a home owner with non-compliant fixed-method site fee increases, you can still act on your rights. But be quick!
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Energy hardship in land lease communities

We have been hearing from residents about cost-of-living pressures related to living in land lease communities. The issues include excessive site fee increases but lately advice is more often…
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Operator responsibilities around emergencies and evacuation procedures

The operator of a land lease community has a responsibility to have emergency evacuation procedures in place. With this responsibility there is also a requirement to reasonably ensure residents…
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Understanding site-fee reductions in land lease communities

Under the Residential Land Lease Communities Act and other related legislation, a land lease community operator has wide ranging responsibilities to ensure communities remain safe, and function…
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Encroachment onto public land by land lease operator

A decision was handed down and published on 30 June 2025 by the NSW Land and Environment Court after the operator of Hacienda Caravan Park Pty Ltd appealed an order issued by Tweed Shire Council.
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