Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free, confidential advice and advocacy to residential tenants, boarding house residents, land lease community residents, and other renters in Western Sydney.

We provide tenancy advice, advocacy, referrals, community education, face-to-face appointments, assistance in the preparation of evidence, and in some cases representation at the NSW Civil and Administrative Tribunal (NCAT).

You can book an appointment to see our team at our Parramatta or Rooty Hill Office, Monday to Friday. We recommend booking an appointment to make sure we can see you on the day.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Briefing: Occupancy Agreements

Some renters are not covered by the Residential Tenancies Act 2010 or any similar legislation. These marginal renters – including boarders, lodgers and many share house occupants – have no…
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Briefing: Occupancy Principles

'Occupancy principles' are part of the occupancy agreements model of law reform implemented by the Australian Capital Territory in its Residential Tenancies Act 1997 (ACT). The TU…
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Policy Paper: Reforming marginal renting

Most renters in NSW are covered by residential tenancies legislation. Some renters, however, are not. These 'marginal renters' come from different walks of life, and live in a wide…
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Submission: Draft Residential Tenancies Act Regulation 2010

As well as referring to the draft Regulation, this submission refers to the Residential Tenancies Act 2010 (NSW) (the Act),the Residential Tenancies Act 1987 (NSW) (the 1987 Act) and the…
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Submission: Residential Tenancies Bill 2009

In this submission we have taken a practical, technical perspective on the draft Bill. By this we mean that we accept that at this late stage in the long-running review of the State's…
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‘Reshaping Public Housing’ and Work Disincentives

Aspects of the recent ‘Reshaping Public Housing’ reforms have generated serious work disincentives for public housing tenants. These aspects of the reforms should be repealed.
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Submission: National Rental Affordability Scheme 2008

The National Association of Tenants Organisations is pleased to see the NRAS adopted by the Government and given such a high priority. We welcome it as an innovation and an addition to national…
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Briefing Paper: Tenant fraud bill

The Tenants' Union believes that it is important to ensure the integrity of the systems administered by the NSW Land and Housing Corporation (the corporate aspect of Housing NSW) for…
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Submission: Inquiry into allocation of social housing 2006

This submission is addressed to the first two of the terms of reference of the Inquiry. In particular, the submission considers: the allocation of social housing as one of several forms of…
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Redirecting

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