Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

9am-1pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

 

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form

See also the helpful information in the Disaster Damage Factsheet

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Fri, 25/11/2022 - 12:01

Research: Northern Rivers floods expose flaws in NSW housing system

As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de Paul Society NSW, Social Futures, The Salvation Army Australia, Australian Red Cross shows action needs to be taken to safeguard regional Australians against homelessness and displacement as severe weather events become more common.
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31/03/2023

Through a Renter's Lens: "We make our own homes"

Rod Smith is the winner of the People category in the Tenants' Union’s recent photography competition. This week he dropped into our offices to pick up his framed winning photograph and we…
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28/03/2023

Incoming Minns’ government needs to implement promised reforms to our renting system urgently

Tenants' Union of NSW welcomes incoming Minns Government and encourages immediate action to deliver on promised urgent reforms for renters
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08/03/2023

Through a Renter's Lens – photo competition exhibition night

A special exhibition at Customs House showcased the top entries from our renter's photo competition. The exhibition gave renters’ a platform to share their stories directly with other…
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08/03/2023

Through a Renter's Lens – photo competition top entries

Over the last few months we were delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all…
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03/03/2023

NSW to ban ‘no grounds’ evictions for renters during periodic tenancies

Regardless of the outcome of the upcoming election on 25 March, NSW will see an end to ‘no grounds’ evictions during periodic tenancies. Achieving cross-party support for ending ‘no grounds’…
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04/01/2023

Survey: Renter's privacy and data

You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great…
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06/12/2022

Improving renting laws for people experiencing domestic violence

The Government is currently undertaking a statutory review of the domestic violence provisions. Along with Women's Legal Service NSW and Domestic Violence NSW undertook a survey to help us…
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06/12/2022

Submission: Review of Domestic Violence rental laws

In producing this submission, the Tenants' Union of NSW consulted closely with advocates from the statewide network of Tenants’ Advice and Advocacy Services and drew on their experiences…
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05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference…
Read more
01/12/2022

Submission: Keeping Pets in Rental Homes

A rental is not just a landlord’s investment property, it’s a person or family’s home. Renters should have the same rights as owner-occupiers to make simple choices to make the house they live…
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29/11/2022

Make Renting Fair Submission: Keeping Pets in Rentals

This is a submission compiled of the contributions, stories and views from over 75 renters, collected via a survey on the Tenants’ Union of NSW website, through Tenants’ Union of NSW and Make…
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28/11/2022

Electricity is a hot topic but little has changed for residents in land lease communities

There have been a number of consultations, reviews and inquiries into electricity in NSW over the past couple of years. The Tenants’ Union provided submissions to a number of these inquiries…
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