The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.
Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.
If you are in the Newcastle area, please call the Newcastle office on 4967 7756.
This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.
We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
The Tenants' Union welcomes the present discussion of social housing in NSW. We are convinced that the discussion must go further, and consider the social housing sector in the context of…
This submission on the draft Residential (Land Lease) Communities Regulation 2014 (NSW) is made on the Tenants' Union's own behalf, and on behalf of the network of Tenants Advice and…
Hastings Point Holiday Park has been in the process of closing for some time and a seniors living development is being built in its’ place. During 2012 the remaining approximately 30 residents…
This year the social housing, tenancy and affordable housing spheres faced a range of challenges. Nevertheless, the Tenants' Union of NSW continued our work for tenants – read about it in…
Most residential tenancy agreements set a maximum number of persons – including children – who may ordinarily live at the rented premises. The Tenants' Union of NSW 2014 briefing proposes…
In this briefing, the Tenants' Union recommends that Residual Current Devices (RCDs) should be required to be installed in all dwellings. This requirement should be implemented along the…
The Tenants’ Union recently wrote to all park residents on the Outasite mailing list to check that it is accurate. We had a great response with 563 people from 163 different parks requesting…
Terence is a tenant of Housing NSW. His property was riddled with damp and mould for years. This exacerbated his health problems and forced him to sleep in a recliner chair in lounge room rather…
“If we had walked together side by side as a country, walked together as equals, we would have developed in step with each other.” Jim Allen, Coordinator of Murra Mia Tenants' Advice and…
Land tax is an important source of NSW State Government revenue. Land tax also has the potential to improve housing affordability for purchasers and renters, and economic activity generally. Our…
On 1 July 2013 new rules governing the sale of electricity and gas to residential and small business energy customers came into force in NSW. The rules are part of the National Energy Customer…