Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Briefing: Scraping it together – NCAT hearings data

This presentation looks at data on NCAT hearings, and who is applying for what. 
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Submission: Easy and Transparent Trading

The Tenants' Union of NSW made this submission to the Department of Finance, Services and Innovation's Easy and Transparent Trading consultation process.
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Submission: Easy and Transparent Trading Consultation

In this submission, the Tenants' Union supports the intent of the consultation paper to improve transparency and consumer choice, but warns that neither of the current proposals will…
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Rent Choice Assist launched

Yesterday Minister Goward announced Rent Choice Assist – this is a private rental subsidy that can support people at risk of homelessness to maintain their rentals with assistance for up to…
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Waterloo Redevelopment Masterplan Process Whiteboard Animation launched

A new video outlining the process for developing the Waterloo Redevelopment Masterplan Process has been launched. The aim of the whiteboard animation project is to provide independent…
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What it takes to keep a TAAS running - Interview with Carol Allen, Administration and Finance at Murra Mia Tenant Advocacy Service

Murra Mia Tenant Advocacy Service advocates on behalf of Aboriginal tenants in their catchment area, which covers Wollongong down to the Victorian border, across to Griffith and Wagga Wagga and…
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Local Government Regulations

When you live in, or operate, a land lease community the Residential (Land Lease) Communities Act (RLLC Act) is not the only legislation you need to know about. The Local Government (…
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Abandoned and alone

Residential land lease community law recognises that people who purchase homes in these communities need to be compensated if the operator takes away the leasehold right on the land where their…
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Wrong Agreement? Don't panic - get legal advice

Contract law and the rules for contract formation play a key part in everyday life and land lease communities are no different – everything flows from the contract. Contracts or agreements are…
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Site fee increase disputes at NCAT

Excessive site fee increases rarely make it to the NSW Civil and Administrative Tribunal (NCAT) since the introduction of the compulsory mediation process. However, in 2017 some home owners at…
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Power to the people at a reasonable price

With the commencement of the Residential (Land Lease) Communities Act 2013 on 1 November 2015, the method for calculating consumption charges for electricity, gas and water changed. The Tenants…
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Buyer beware

“Buyer beware” appears to have become an unintentional theme in this issue of Outasite with various articles highlighting some of the pitfalls for home owners who purchase a home in a land lease…
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