Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Submission: A Housing Strategy for NSW: NSW Department of Planning, Industry and Environment

The Tenants' Union of NSW welcomes the opportunity to provide comment and insight to help shape a long term Housing Plan for NSW that will deliver secure, affordable, and liveable housing…
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Report: 5 years of the Residential (Land Lease) Communities Act 2013

This report considers the operation of the Residential (Land Lease) Communities Act 2013 since commencement and sets out our key issues for reform. We also make further recommendations for other…
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Secure, affordable tenancies and support for tenants key to preventing homelessness

Today the Tenants' Union NSW's CEO Leo Patterson Ross and Policy and Advocacy Coordinator Jemima Mowbray attended a public hearing of the Inquiry into Homelessness in Australia to…
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COVID-19 factsheet in 7 community languages

The Tenants' Union has published a basic factsheet in 7 community languages summarising renters rights under COVID-19 regulations. The factsheet has information on paying rent, evictions,…
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Submission: Consultation on the next NSW Government strategy for seniors

In this submission, the Tenants' Union of NSW focuses on three key issues: ageing in place, the precarious situation of ‘older renters’ in the private rental market, and the adequate…
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Changes are coming

When we last published Outasite Lite at the beginning of April the COVID-19 pandemic was in its early stages and the NSW Government had just issued the first Public Health Order restricting the…
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Recently at NCAT

Getting back to site fee increases, the NSW Civil and Administrative Tribunal has recently heard and determined an interesting case where the operator issued two notices of increase, claiming…
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Economic stimulus proposal: Healthy & affordable homes

The Tenants' Union, together with over 50 other organisations, is calling for governments to invest in energy efficiency and solar PV for low income homes to stimulate tens of thousands of…
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Submission to the United Nations: COVID-19 and the right to housing in Australia

This submission to the UN on Covid-19 and the right to housing in Australia focuses on New South Wales.
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Reflections on 10 years of Tenant Advocacy

After 10 and a half years, Maralyn Schofield is leaving her role as Coordinator of the Northern Rivers Tenants' Advice and Advocacy Service. We took the opportunity to ask her for some of…
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60 day stop on COVID-19 evictions ends, restrictions on evictions continue

From 14 June the initial 60 day stop on evictions for rent arrears where the household is in financial hardship due to COVID-19 ended. However, there are still restrictions on the eviction of…
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