Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Submission: Phase 1 review of the planning and approval processes for caravan parks, camping grounds, manufactured home estates and moveable dwellings

Our submission into the review of the Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2021. This is the first Phase of the review…
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with…
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Tips: Preparing for disasters as a renter

Bushfires, floods, cyclones and severe storms can be unpredictable and scary. While we as individuals can’t do much to prevent a natural disaster, we can take steps to improve our safety and…
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Tenants' Union supports 'Housing is a Human Right: National Day of Action'

The Tenants' Union of NSW supports the upcoming event, 'Housing is a Human Right: National Day of Action.' It's inspiring to see renters across Australia getting together to…
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Outasite – land lease communities magazine

The Tenants' Union has just published issue 10 of Outasite – our print publication for land lease communities. It will be delivered to mailboxes in communities all over NSW over the next…
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Victory! Boggabri resident wins 9 year battle for repairs

Boggabri Caravan Park is a residential land lease community consisting of 15 sites and some powered camping sites, located on Laidlaw Street in Boggabri. The local council, the Narrabri Shire…
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After the floods: What have we learned and what is needed to protect residents from further flooding disasters

Many residential land lease communities are located close to rivers and coastal areas of NSW and have been severely impacted by the major flooding events we have seen in NSW over the past couple…
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Navigating pet ownership in land lease communities

For many people pets are part of the family. Pet ownership in Australia is among the highest in the world, and keeping pets has been shown to significantly improve physical and mental health and…
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Annual Report 2022-2023

It will be no surprise that the housing crisis in NSW has dominated the Tenants' Union's work this year. Read about our work in our 2022-2023 Annual Report.
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Thirty years in residential community park living

Back in 1993 a move to downsize from Sydney led me to undertake a search for accommodation in the Central
Coast and Nelson Bay areas. At this time a new concept of owning a dwelling and…
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Site agreement sighted

In an update from a David and Goliath battle that we wrote about in Outasite issue 7 we are pleased to report that David Dodge and Beryl Clarke, home owners at Tweed River Hacienda Holiday Park…
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Windang Win – residents avoid eviction

The Tenant’s Union was pleased to hear that the NSW Supreme Court has appointed an administrator to manage the Oasis Village at Windang. This should lead to improved running of the community and…
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