Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Amendments to Residential Land Lease Communities Act

The laws governing residential land lease communities changed in 2024, and further changes are expected in 2025.
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Land lease community resident presented with Community Service Award

Land lease community resident Bob Morris was presented with a community service award for his work as an advocate lobbying for legal protections for vulnerable members of the community, most…
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Submission: NSW Homelessness Strategy 2025-2035

The NSW housing system, and in particular the private rental market, has failed to ensure everyone has access to safe, secure, affordable housing. This failure increases both the risk of…
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Submission: Homes for NSW Discussion Paper

We hope to see the Homes for NSW plan set out a shared vision, one that imagines and clearly sets a path towards better outcomes for people seeking social housing and homelessness assistance in…
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Briefing: Tenants Advice and Advocacy Program Funding

A briefing paper examining the funding needs of the Tenants Advice and Advocacy Program in relation to meeting increased community needs.
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Submission: Review of NCAT's role in Tenancy Disputes

The structure of tenancy regulation in NSW is predominantly one of regulated contracts, with the Tribunal the site for resolution of contractual disputes. Necessarily then, the Tribunal needs to…
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Have your say on future of Homes NSW

Have your say about the future of public and community housing in NSW!
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Tenants' Union Pre-Budget Submission 2025-26

The Tenants' Union Pre-Budget Submission for the 2025-2026 budget addresses proposals across the portfolios of Fair Trading and Better Regulation, the Attorney-General, and Housing and…
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Annual Report 2023-2024

Housing continues to dominate political debate at all levels of government. We're proud of the work we've done, but also look towards the work still to be completed. Check out our 2023…
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NCAT Experience Survey

This survey is for renters who have been involved in a case at the NSW Civil and Administrative Tribunal. Your responses will help to inform the Tenants' Union's feedback to the…
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NSW Govt announces $4 million over 4 years extra funding for improved access to advice and advocacy for tenants

The NSW Government announced it has boosted funding for Tenants Advice & Advocacy Services by $1 million annually until 2028, increasing the 2024-25 budget to $16.2 million.
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Media Release - NSW ends ‘no grounds’ evictions: Historic Win for Renters

Today marks a major victory for renters across New South Wales. Years of advocacy, community organising, and relentless efforts by renters, housing advocates, and the NSW network of local…
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