Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4276 1939

Hours:

Mon:

9:30am-1:00pm, 2:00pm-4:30pm

Tue:

9:30am-1:00pm, 2:00pm-4:30pm

Wed:

9:30am-1:00pm, 2:00pm-4:30pm

Thu:

2:00pm-4:30pm

Fri:

9:30am-1:00pm, 2:00pm-4:30pm

Contact online

 

ABOUT

We are the tenants service at Illawarra Legal Centre.

We provide free information, advice and advocacy to renters. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Homes NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Warrawong NAIDOC Family Fun Day 2025 – Celebrating Strength, Vision & Legacy  

This year’s Warrawong NAIDOC Family Fun Day was an incredible celebration of culture, community, and connection.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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It's tough being a 'protected tenant'

We spoke with John, a protected tenant who has been living in his home in Randwick since 1978. We asked him about his experience in a protected tenancy and the ongoing issues he has faced around…
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Vale Ross Smith - tireless advocate and TU member

It is with great sadness that we note the passing of Ross Smith – a tireless advocate for fairness in the housing system, and member of the Tenants’ Union of NSW. Ross was always willing to say…
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Land Lease Community residents get their day in the Supreme Court

Paul Smyth (Tenants' Union Residential Parks Legal Officer) has been working with the residents of Hasting Point for the past five years on their court case for compensation for eviction.…
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Out now! Outasite issue 2

Outasite issue 2 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. This issue contains articles including: The Act: one year on; Community…
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A day in the life of Brett Webb: Aboriginal Tenant Advocate

Brett Webb is an Aboriginal Tenant Advocate at the Northern Aboriginal Tenants Advice and Advocacy Service. In this interview he speaks about his experiences and day-to-day work.
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Report: NORTAAS Info Session for Residential Communities

On 27th October 2016, Sarah Drury and Mary Flowers from Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) attended Casino Gateway Lifestyles Residential Community to conduct an…
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Fair market value: challenging site fee increases in new agreements

The Tenants’ Union was one of the stakeholders in the consultation with the Government on the review of residential parks legislation during 2011 and 2012. A key area of difference between the…
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Recently at NCAT

The right of a home owner to be able to assign their site agreement to someone who purchases their home has become a key battle ground under the Residential (Land Lease) Communities Act 2013 (‘…
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Age discrimination is ok, says NCAT

Age restrictions in land lease communities is an issue that has been a hotly disputed for many years. Home owners sit on both sides of the fence with some deliberately selecting communities with…
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Electricity charges

In our September 2016 issue of Outasite Lite (an electronic publication sent out by email) we explored electricity charges and the laws and regulations that govern them. Since publishing the…
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Land lease communities in profile

People may be aware that operators of land lease communities are required to provide certain details about the community to the Commissioner for Fair Trading. This information is kept in a ‘…
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Emma McGuire: Land lease communities tenant advocate

Emma McGuire, Tenant Advocate with Mid Coast TAAS, shares how her role this year has involved a specific focus on matters arising out of the Residential (Land Lease) Communities Act 2013 (NSW)…
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