Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4276 1939

Hours:

Mon:

9:30am-1:00pm, 2:00pm-4:30pm

Tue:

9:30am-1:00pm, 2:00pm-4:30pm

Wed:

9:30am-1:00pm, 2:00pm-4:30pm

Thu:

2:00pm-4:30pm

Fri:

9:30am-1:00pm, 2:00pm-4:30pm

Contact online

 

ABOUT

We are the tenants service at Illawarra Legal Centre.

We provide free information, advice and advocacy to renters. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Homes NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Warrawong NAIDOC Family Fun Day 2025 – Celebrating Strength, Vision & Legacy  

This year’s Warrawong NAIDOC Family Fun Day was an incredible celebration of culture, community, and connection.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Community Housing Transfers - What's It All About?

Want to know more about the transfer of public housing to community housing? Come to this Shelter NSW & Tenants' Union of NSW Forum.
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Big win for Aboriginal family in Northern NSW

Last year an Aboriginal family in Coffs Harbour with seven kids had their lives disrupted by building work. The family was renting a house on a large block in northern NSW. The landlord…
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Living in Residential Parks Workshop

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) is running a workshop about the legal rights and responsibility of home owners renting in residential parks.

The…
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Submission: 'Justice for everyday problems: Civil Justice in NSW' consultation paper

In this Tenant's Union submission to the ‘Justice for everyday problems: Civil Justice in NSW’ consultation paper, we focus on ‘everyday’ problems of tenants and how the civil justice…
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CHOICE research reveals renting crisis

Research finds renters facing insecurity, poor quality housing, and discrimination

CHOICE, the National Association of Tenants’ Organisations and National Shelter are calling for…
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You can't do that! Operator Conduct in Land Lease Communities

The Tenants’ Union regularly hears complaints from land lease community residents about the behaviour of operators. During the review of the Residential Parks Act 1998 the behaviour of park…
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Report: Residential (Land Lease) Communities Act 2013

The Residential (Land Lease) Communities Act 2013 (the Act) commenced on 1 November 2015. It has now been in operation for just over a year and it is timely to consider what is working, and what…
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Long fixed-terms submission

Tenants' Union of NSW submission on long fixed term tenancies
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Submission: Long Fixed-Term Residential Tenancy Agreements

Reform to encourage long fixed-term residential tenancy agreements holds limited potential to improve security of tenure and stability for tenants. TUNSW’s concerns about long fixed-term…
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Water Metering Win

Pay only for what you use. MRAG and TU win for social housing residents.
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Property modifications for older tenants

Are you an older tenant who wants to have modifications done to your rental property? This resource tells you your rights.
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Take our Share Housing Survey now!

Take our 5 minute survey for share house residents
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