Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Annual Report 2013-2014

This year the social housing, tenancy and affordable housing spheres faced a range of challenges. Nevertheless, the Tenants' Union of NSW continued our work for tenants – read about it in…
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Briefing: Unreasonable restrictions on children and other occupants in rental housing

Most residential tenancy agreements set a maximum number of persons – including children – who may ordinarily live at the rented premises. The Tenants' Union of NSW 2014 briefing proposes…
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Briefing: Residual Current Devices (RCDs)

In this briefing, the Tenants' Union recommends that Residual Current Devices (RCDs) should be required to be installed in all dwellings. This requirement should be implemented along the…
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Affordability biggest concern

The Tenants’ Union recently wrote to all park residents on the Outasite mailing list to check that it is accurate. We had a great response with 563 people from 163 different parks requesting…
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Terence faced damp and mould in public housing for years

Terence is a tenant of Housing NSW. His property was riddled with damp and mould for years. This exacerbated his health problems and forced him to sleep in a recliner chair in lounge room rather…
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Insights from Jim Allen, Coordinator of Murra Mia Aboriginal Tenants' Service

“If we had walked together side by side as a country, walked together as equals, we would have developed in step with each other.” Jim Allen, Coordinator of Murra Mia Tenants' Advice and…
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Policy paper: Land tax reform for affordable housing

Land tax is an important source of NSW State Government revenue. Land tax also has the potential to improve housing affordability for purchasers and renters, and economic activity generally. Our…
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Tips: Take photos when moving in or out
Tenant Advocate Tom
Tenant Advocate Tom McDonald

Tips: Take photos when moving in or out

Tenant Advocate Tom McDonald gives renters a few tips, including to take photos when you move in and when you move out.
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Electricity: charges and changes

On 1 July 2013 new rules governing the sale of electricity and gas to residential and small business energy customers came into force in NSW. The rules are part of the National Energy Customer…
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Tales from the Illawarra

The Illawarra region on the South Coast of NSW is home to nine residential parks providing accommodation to over 2,000 long term residents. Many are located in an enviable position between the…
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Spreading the word

The Tenants’ Union is excited to announce that the Law and Justice Foundation of New South Wales has provided us with funding to support the provision of a new suite of resources and a community…
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We're back!

Welcome to the new look Outasite Lite. So much has happened in the world of residential parks since issue 14 was published in December 2013. Sadly, the Park and Village Service (PAVS) is no…
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