Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Easy Read factsheets now available

The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
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Easy Read factsheets

These factsheets have information about your rights as a tenant in New South Wales. The information is accessible and easy to understand. The factsheets were made by the Tenants' Union and…
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Join our board!

Join our board! The Tenants' Union is seeking expressions of interest from people who are passionate about our work supporting renters across the state.
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Submission: Proposal for the Paint Shop Precinct

The Tenants' Union of NSW provides these brief comments on the Paint Shop Sub Precinct rezoning proposal informed by both our understanding of the inadequacies of our current housing system…
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Death of a tenant

This infosheet summarises the issues that may arise on the death of a tenant. 
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Pod off the press – Renting Bytes

The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed…
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Homelessness among older people aged 55 in NSW: TUNSW provides evidence to NSW Parliament

The Tenants' Union of NSW spoke on 18 July on a panel alongside the Homeless Persons' Legal Service, Public Interest Advocacy Centre and Seniors Rights Service at the public hearing…
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Submission: Property and Stock Agents Regulation – Remaking Rules for Property Agents

This is a brief submission on the changes proposed in the new Property and Stock Agents Regulation 2022.
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Healthy Housing: Mould Survey

We encourage everyone, with or without mould currently in their home, to complete this survey from the Healthy Housing Centre for Research Excellence.
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Submission: Inquiry into Embedded Networks

In this submission the Tenants' Union highlights the impact on renters who are required to sign up to an embedded network when they enter into their rental agreements, including tenancy and…
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Joint media release: Disappointing NSW budget fails to invest in public and community housing

The Tenants' Union of NSW along with NSW Council of Social Services, Domestic Violence NSW, Community Housing Industry Association NSW, Y Foundations, and Homelessness NSW are in uproar at…
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Tips: Negotiating with the landlord

Here are some tips to help if you need to negotiate with a landlord or real estate agent. We all negotiate at times, but it can be challenging to negotiate with a landlord. Tenants are generally…
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