Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Out now! Outasite issue 3

Outasite issue 3 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. this issue contains articles including: Park closure; Tara Steers - Tenants…
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The Granny Flat Trap

Over the past six months the Southern Sydney Tenants' Advice and Advocacy Service at Metro Assist has seen a steady influx of problems with granny flats. There can be hidden traps when…
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Tips: The easy way to claim your bond

You can put in your bond claim as soon as you have moved out of your rental home and returned the keys. You can do this whether you and the landlord agree or disagree on the amount to be…
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CLCNSW welcomes crucial funding from NSW government

NSW Attorney General Mark Speakman today announced over $6 million over two years in additional funding for community legal centres in NSW, stepping in to fill the void created by a pending…
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Tenants' Union releases results of survey of share house residents

Sharehouse residents have voiced their support for fair share-house rules in a new survey from the Tenants' Union of NSW. The current legal situation for share house residents is confusing…
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Sometimes you need help to get on the right track

Raymond Morris is a public housing tenant who's very active in his community – he's mentored and supported hundreds of people in recovery from drug and alcohol addiction. Last year,…
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Report: Share Housing in NSW

Between December 2016 and January 2017, the Tenants' Union of NSW and TAASs conducted a survey of people who have lived in a sharehouse over the last five years, to gather data and insights…
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Federal Government must not let us down - ACOSS and National Shelter release 6 point National Housing Affordability Plan

Releasing today its 6 point "Housing Australia's People: A Serious Plan'", ACOSS and National Shelter set out a comprehensive package of reforms that would deliver growth in…
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Funding cuts to Community Legal Centres reversed

Funding cuts to Community Legal Centres reversed
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Community Housing Transfers - What's It All About? - 2 New Forums

Community Housing Transfers - What's It All About? - 2 New Forums
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Escaping an unsafe and insecure rental nightmare

Kellie and her son Elijah are tenants on the Central Coast. At their previous place the landlord failed to abide by the agreement and renting laws in a number of ways. So Kellie got advice from…
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Home ownership is falling - what needs to happen?

Our Advocacy and Research Officer Leo spoke to ABC News 24 about a new report which shows that Australia has one of the lowest rates of home ownership amongst 9 countries analysed by HSBC.…
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