Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Tips: Negotiating with the landlord

Here are some tips to help if you need to negotiate with a landlord or real estate agent. We all negotiate at times, but it can be challenging to negotiate with a landlord. Tenants are generally…
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Rent Increase Negotiation Kit

Many renters are already doing it tough, and getting a rent increase adds to the burden. If you want to negotiate with the landlord/agent, these tools can help.
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Submission: Inquiry into Homelessness among older people aged over 55 in NSW

Everyone needs a home. Housing is the basis from which we ensure our communities’ well-being. This is not simply about the material, physical and structural protections housing provides, but…
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Renting Questionnaire Federal Election 2022

How do the parties plan to respond to the needs of renters following the Federal Election on May 21st? The National Association of Tenants Organisations asked. Check out the responses here.
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NATO Federal Election Questionnaire 2022: Policies and priorities for a fair and secure renting system

The National Association of Tenants' Organisations (NATO) recently wrote to all parties and independent candidates inviting them to respond to our Federal Election Questionnaire. We invited…
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Podcasts

Listen now! Renting Bytes and Renting Matters are podcasts produced by the Tenants’ Union of NSW and Legal Aid NSW. We aim to help renters and community workers understand tenancy law and…
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Submission: Waterloo South Plan

The Tenants' Union brief comments on the Waterloo South proposal are informed by both our understanding of the inadequacies of our current housing system in delivering safe, affordable…
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Waiting for social housing? Tell your story

Are you on the waiting list for social housing in NSW, Queensland or Tasmania? If so, researchers in a new project would like to learn more about what life is like as you wait for a social…
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Make Renting Fair: April Organising Meeting

It's time for our next Make Renting Fair organising meeting! This time around we'll be brainstorming and honing some policy asks for the campaign between now and the March 2023 NSW…
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Rent Tracker Postcode Tool

Use this tool to find rent data for your postcode. You can also adjust other filters, such as the type of home and number of bedrooms. Rent Tracker is compiled by the Tenants’ Union, based on…
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#MyRentedHome #MakeRentingFair social media week of action

We’re inviting all NSW renters to join the #MakeRentingFair #MyRentedHome social media week of action, in the week of Monday 4 April to Saturday 9 April. You are invited to share a photo on your…
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Public and community housing – Relocations, Transfers, and Renewal

This page contains resources relating to public and community housing renewal, and transfers of housing stock from public to community providers.
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