Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Briefing: Bond exit survey

As the number of renters in New South Wales continues to grow it is more important than ever that policy decisions made by government are evidence-based. Currently the NSW government,…
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Track rents in your local area – new postcode tool for tenants

Today the Tenants' Union has released the first version of a new tool to help tenants in NSW. We believe the more information people who rent have the better, and now using data directly…
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Submission: Fair Trading Complaints Register Guidelines

The Tenants' Union is pleased to offer our comments on the NSW Fair Trading Complaints Register Guidelines. We think the register performs an important function for consumers and support…
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Government takes step in the right direction but needs to walk all the way with tenants

The Tenants’ Union welcomes the NSW government’s announcement of reforms this week for survivors of domestic and family violence in rented homes but urges action to make renting fair.
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David and Goliath: One tenant’s 14-year battle for repairs

David Bott’s long-running battle in the Tribunal shone a light on a serious issue which public housing tenants know all too well: the systematic failure of FACS to do necessary repairs. After 14…
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Power to the people – at a reasonable price

With the commencement of the Residential (Land Lease) Communities Act 2013 (the Act) the method of calculating consumption charges for electricity, gas and water changed. The Tenants’ Union has…
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Research into housing for younger people

Are you living at home, sharing or renting on your housing? Are you aged between 18-35 years? Help make a difference for better housing choices.
Have your say on the type of housing young…
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Share Housing in Sydney: Questionnaire

Older people are increasingly living in share accommodation. Simultaneously, there is an increasing use of ‘smart’ technologies that influence people’s access to and experience of housing. The…
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WESTS celebrates 10 years

The Western Sydney Tenants’ Advice and Advocacy Service (WESTS) recently celebrated their 10 year anniversary at Western Sydney Community Legal Centre (WSCLC). WESTS can be proud to have reached…
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Utilities hardship research

Coming home to a house with no power or living with fear of not being able to afford power bills is something no one should have to do. But with rising costs it's something we hear of more…
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Guide: Boarding Houses and the Law

The Inner Sydney Tenants' Advice and Advocacy Service at Redfern Legal Centre has just published their updated legal guide for people living in boarding houses in NSW. The guide explains…
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Tenant Advocates working together to support renters

Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost…
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