Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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New laws to protect renters privacy and improve advertising

The Tenants’ Union of NSW welcomes the NSW Government's announcement of important changes to tenancy law in NSW which will provide better protections for renters personal information and…
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Tenants' Union response to NSW Budget 2025-26

The Tenant’s Union recognises the NSW state budget handed down today by the Treasurer which includes a range of items intended to assist with the housing and justice needs of the community.
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NSW Government undermines tenant protections against eviction

Media release from the Tenants' Union of NSW on the removal of important evidence requirements for renovation evictions.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds…
Read more

End of Tenancy Survey

The NSW Government Department of Fair Trading's end of tenancy survey is an important data source, shedding light on the dynamics of rental arrangements within the state. This Tenants…
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Tips: Avoiding rental scams

In the process of finding a rental home, be aware that there are scammers who try to trick people into paying for places that either don’t exist or are completely different to the photos in the…
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Mortgagee repossession

As a tenant in NSW you have certain legal rights – this resource explains your rights if the landlord doesn’t pay their loan, and the bank or lender (the ‘mortgagee’) wants to sell or take…
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NARO Response to State of the Housing System 2025

The National Association of Renters’ Organisations welcomes the release of the National Housing Supply and Affordability Council’s second State of the Housing System report. Meeting the…
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with…
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Listening to Renters' Voices

In 2024 we organised a series of innovative Renters’ Forums in partnership with the Sydney Alliance and the NSW Rental Commissioner, NSW Fair Trading.
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Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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Rent Tracker Area Tool

Use this tool to explore how the price and supply of rental homes has changed across all districts of Sydney and regional areas of NSW.
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