The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.
Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.
If you are in the Newcastle area, please call the Newcastle office on 4967 7756.
This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.
We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
Land lease community resident Bob Morris was presented with a community service award for his work as an advocate lobbying for legal protections for vulnerable members of the community, most…
The NSW housing system, and in particular the private rental market, has failed to ensure everyone has access to safe, secure, affordable housing. This failure increases both the risk of…
We hope to see the Homes for NSW plan set out a shared vision, one that imagines and clearly sets a path towards better outcomes for people seeking social housing and homelessness assistance in…
The structure of tenancy regulation in NSW is predominantly one of regulated contracts, with the Tribunal the site for resolution of contractual disputes. Necessarily then, the Tribunal needs to…
The Tenants' Union Pre-Budget Submission for the 2025-2026 budget addresses proposals across the portfolios of Fair Trading and Better Regulation, the Attorney-General, and Housing and…
Housing continues to dominate political debate at all levels of government. We're proud of the work we've done, but also look towards the work still to be completed. Check out our 2023…
This survey is for renters who have been involved in a case at the NSW Civil and Administrative Tribunal. Your responses will help to inform the Tenants' Union's feedback to the…
The NSW Government announced it has boosted funding for Tenants Advice & Advocacy Services by $1 million annually until 2028, increasing the 2024-25 budget to $16.2 million.
Today marks a major victory for renters across New South Wales. Years of advocacy, community organising, and relentless efforts by renters, housing advocates, and the NSW network of local…
