Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
Read more

Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
Read more

Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
Read more

Submission: Review of NCAT's role in Tenancy Disputes

The structure of tenancy regulation in NSW is predominantly one of regulated contracts, with the Tribunal the site for resolution of contractual disputes. Necessarily then, the Tribunal needs to…
Read more

Have your say on future of Homes NSW

Have your say about the future of public and community housing in NSW!
Read more

Tenants' Union Pre-Budget Submission 2025-26

The Tenants' Union Pre-Budget Submission for the 2025-2026 budget addresses proposals across the portfolios of Fair Trading and Better Regulation, the Attorney-General, and Housing and…
Read more

Annual Report 2023-2024

Housing continues to dominate political debate at all levels of government. We're proud of the work we've done, but also look towards the work still to be completed. Check out our 2023…
Read more

NCAT Experience Survey

This survey is for renters who have been involved in a case at the NSW Civil and Administrative Tribunal. Your responses will help to inform the Tenants' Union's feedback to the…
Read more

NSW Govt announces $4 million over 4 years extra funding for improved access to advice and advocacy for tenants

The NSW Government announced it has boosted funding for Tenants Advice & Advocacy Services by $1 million annually until 2028, increasing the 2024-25 budget to $16.2 million.
Read more

Media Release - NSW ends ‘no grounds’ evictions: Historic Win for Renters

Today marks a major victory for renters across New South Wales. Years of advocacy, community organising, and relentless efforts by renters, housing advocates, and the NSW network of local…
Read more

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
Read more

Outasite – land lease communities magazine

In September, the Tenants' Union published issue 12 of Outasite – our print publication for land lease communities. Over 6,000 copies were delivered to mailboxes in communities all over NSW…
Read more

Spotlight on Noleen Robinson

Noleen Robinson has been living in a land lease community in Lake Macquarie for over 24 years and has been a resident advocate for nearly the same amount of time. Noleen is a long term member of…
Read more

Residential Land Lease Community Laws Get Updated

On 25th September 2024 the laws governing residential land lease communities changed. These changes are the first phase of the 48 recommendations that came out of the 5 year statutory review of…
Read more

Improved rights for tenants

Tenants across New South Wales, including those living in land lease communities, will soon have greater security of tenure. The NSW Labor Government announced in August 2024 that they will end…
Read more