Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Annual Report 2016-2017

The last 12 months has again been significant for the Tenants' Union and for renters in NSW. The next 12 look as equally interesting. 2017 has been dubbed ‘the year of the renter’ by Domain…
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NSW Labor's “FAIR GO FOR RENTERS” a Strong Step Towards Making Renting Fair

A coalition of 90 tenants, community organisations, unions and faith based groups called “Make Renting Fair” has welcomed NSW Labor’s new renters’ rights policy.
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Meet Jamie Love, Coordinator of WATAAS

This interview introduces Jamie Love, who recently started as Coordinator of the Western Aboriginal Tenants' Advice and Advocacy Service (WATAAS). In the interview, Jamie talks about the…
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Tenants' Union Reconciliation Action Plan launched

The Tenants' Union of NSW was proud to launch our Reconciliation Action Plan on 13th September 2017 – the 10th anniversary of the UN Declaration on the Rights of Indigenous Peoples.…
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Illawarra and South Coast Tenants Service says: Make Renting Fair

Illawarra and South Coast Tenants Services team leader Warren Wheeler has featured in the Illawarra Mercury, calling for legislative changes to stop unfair evictions. "A landlord will give…
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Make Renting Fair – community support growing

Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants…
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Submission: Inquiry into land release and housing supply in NSW

The Tenants' Union has been invited to make a contribution to the Committee’s inquiry into land release and housing supply. Unfortunately we are not in a position to make a detailed…
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Residents' committees

Residents’ committees are a common feature of residential land lease communities and they have an important role. They can be a voice for residents, a source of information and support and the…
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How site fees are increased

It feels like every time we write an article about site fee increases in land lease communities we refer back to the review of the legislation and the fact that this was the biggest issue raised…
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The benefits of assignment

In the last two issues of Outasite we have written articles about the assignment of site agreements. We have talked about the value of the right to assign, the campaign to keep that right and…
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Ron McLachlan: Resident Advocate

Ron McLachlan is a former park resident and long time advocate for residents’ rights. He is a member of the Residential Parks Forum and Port Stephens Park Residents Association. We asked Ron to…
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