Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Submission: Statutory Review of Strata Scheme Laws

This submission focuses on the experiences of renters in strata schemes. We are pleased to provide this submission identifying key ways in which previous reforms to strata law can be built on,…
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Submission: Indigenous Voice Codesign Process and the Interim Voice Report

We would like to thank the Advisory Team for their work in creating the Interim Report to the Australian Government on the Indigenous Voice Co-Design Process. Tenants’ Union of NSW welcomes the…
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COVID Eviction Moratorium ends; Transition Period begins

The COVID eviction Moratorium Period which began in April 2020 is coming to an end on 26 March. However a six-month Transition Period will follow, during which there will be limited protections…
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The long road

Rivergum Holiday Park at Corowa is a small community with about 45 residents including Bob Myles who was one of the first home owners to take an electricity dispute to the Tribunal under the…
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Kincumber Nautical Village Appeal update

On 13 November 2020, Liesl Tesch, MP and Member for Gosford made a Private Members Statement in the NSW Parliament regarding Kincumber Nautical Village (KNV). Ms Tesch had become aware of the…
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Submission: Land Lease Communities Act Review

The Tenants’ Union welcomes the opportunity to provide comment on the Discussion Paper on the Statutory Review of the Residential Land Lease Communities Act (2013).
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40 organisations publish open letter calling for stronger protections during COVID transition

40 community organisations sign on today to Open Letter calling for stronger protections and additional financial support for COVID impacted renters through transition 
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Submission: Buying in NSW, Building a Future

The Tenants' Union of NSW is pleased to provide comment on NSW Treasury’s proposal for reforms to our current tax system. We are primarily interested in the experience of people who rent…
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Submission: Social Services Legislation Amendment (Strengthening Income Support) Bill 2021

The Tenants' Union's work, and that of the Tenants Advice and Advocacy Services we work alongside, brings us into frequent contact with very low, low- and moderate-income households…
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Submission: Response to the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013

The Tenants’ Union welcomes the opportunity to provide comment on the Discussion Paper on the Statutory Review of the Residential Land Lease Communities Act (2013). Part 1 of our submission sets…
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Open Justice and the Tribunal (NCAT)

The Tenants' Union NSW recently provided a short submission to the NSW Law Reform Commission's Open Justice Review currently underway. We focused on two key issues. First, the…
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Responses to Homelessness, January 2021

Check out our submission to the NSW Audit Office's Audit of the NSW Government's responses to homelessness. Everyone deserves a safe, secure, affordable home, and the NSW Government is…
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