Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Pre-Budget Submission 2026-27

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Submission: Capital Gains Tax Discount

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Anderson’s Win Settles More than One Dispute on Unfair Contract Terms

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Job opportunity: Solicitor - Aboriginal Support

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The Government’s Energy Legislation Amendment Bill 2025

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Government Responds to IPART Review of Embedded Networks in NSW

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Annual Report 2024-2025

As we reflect on the past year, we proud to share the remarkable progress we have made together in advancing housing justice for renters across NSW.
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Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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El Lago Residents fight for their homes

El Lago Waters Tourist Park is well positioned – overlooking Tuggerah Lakes and within a few minutes’ drive of The Entrance. However the park has seen better days. It is in a run-down state with…
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The latest on ‘phase two’ Amendments to the RLLC Act

The statutory review of the Residential Land Lease Communities Act 2013 was tabled in parliament in November of 2021 and so far, only 21 out of the 48 recommendations from the review have passed…
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Cost of electricity from an embedded network – a valid concern

The majority of residents we have spoken with are paying well above the amount needed to cover the operator’s electricity account. If you are receiving electricity from an embedded network you…
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