South West Sydney Tenants Advice and Advocacy Service (SWSTAAS)

 

CONTACT

Phone

(02) 4628 1678

Hours:

Mon:

9am - 1pm

Tue:

9am - 1pm

Wed:

9am - 1pm

Thu:

9am - 1pm

Fri:

9am - 1pm

 

ABOUT

South West Sydney Tenants Advice and Advocacy Service (SWSTAAS) provides advice to tenants, duty advocacy in the Tribunal, and community education to frontline workers as well as tenants. Also, as appropriate, SWSTAAS provides advocacy referral, and representation in the Tribunal - conciliation and/or formal hearing. We also engage in systemic advocacy work and participate in policy and law reform work concerning housing law in general.

SWSTAAS is a program of Macarthur Legal Centre.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Wills and Probate

In a recent decision of the NSW Civil and Administrative Tribunal (NCAT) Appeal Panel the question of whether a home can be sold (onsite in a community) without a grant of probate has been…
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Quick updates

Quick updates on the KNV Appeal – the 'fixed' method of site fee increases, and on the 5 year Review of the Residential Land Lease Communities Act.
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Working with resident advocates

Resident advocates are volunteers who usually live, or have lived, in land lease communities. They may be members of a resident organisation, or a residents committee, or just someone with a…
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Rebecca Bryant, Advocate from VERTO South-West NSW TAAS

Rebecca Bryant works as a Tenant Advocate at VERTO, South West NSW Tenants Advice and Advocacy Service (TAAS). We asked Rebecca some questions about her experience of advising and advocating for…
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Reflecting on 21 years of advocacy for renters and land lease community residents

After more than two decades’ work as a dedicated advocate for tenants and then land lease community residents, Julie Lee is moving on to new pursuits. We took the opportunity to ask for her…
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Tenant Advocate’s perspective – An interview with Marcus Neil

We took the opportunity of a recent visit to Murra Mia Aboriginal Tenants Advice and Advocacy Service to interview Tenant Advocate Marcus Neil.
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Easy Read factsheets now available

The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
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Easy Read factsheets

These factsheets have information about your rights as a tenant in New South Wales. The information is accessible and easy to understand. The factsheets were made by the Tenants' Union and…
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Join our board!

Join our board! The Tenants' Union is seeking expressions of interest from people who are passionate about our work supporting renters across the state.
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Submission: Proposal for the Paint Shop Precinct

The Tenants' Union of NSW provides these brief comments on the Paint Shop Sub Precinct rezoning proposal informed by both our understanding of the inadequacies of our current housing system…
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Death of a tenant

This infosheet summarises the issues that may arise on the death of a tenant. 
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Pod off the press – Renting Bytes

The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed…
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