Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free, confidential advice and advocacy to residential tenants, boarding house residents, land lease community residents, and other renters in Western Sydney.

We provide tenancy advice, advocacy, referrals, community education, face-to-face appointments, assistance in the preparation of evidence, and in some cases representation at the NSW Civil and Administrative Tribunal (NCAT).

You can book an appointment to see our team at our Parramatta or Rooty Hill Office, Monday to Friday. We recommend booking an appointment to make sure we can see you on the day.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"
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Access your National Energy Bill Relief payment

The Commonwealth Government has announced that households will receive $300 in 2024/2025 to help with increasing electricity costs. Some households will automatically receive this payment off…
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Renters and supporters celebrate announcement of 'no grounds' ban

After decades of campaigning by renters, community supporters and housing policy experts, the NSW Government is introducing new legislation to end no-grounds evictions. The Tenants' Union…
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MEDIA RELEASE: Tenants' Union of NSW Celebrates Government Action to End ‘No Grounds’ Evictions

The Tenants' Union of NSW applauds the government's announcement they are poised to end ‘no grounds’ evictions. This pivotal and long awaited reform ensures that all renters will be…
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Outasite – land lease communities magazine

The Tenants' Union has just published issue 11 of Outasite – our print publication for land lease communities. It has been delivered to mailboxes in communities all over NSW.
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Big win for Woronora residents

Nestled along the banks of the Woronora River lies Woronora Village Tourist Park, a small community that was established in 1956. In recent years, this community has been under threat due to…
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RLLC Amendment Bill in Parliament

In May the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013 (RLLC Act).
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Sunnylake Residents unwittingly buy non-compliant homes

Nestled along the shores of Lake Munmorah on the Central Coast of NSW lies Sunnylake Shores, an over 55s community operated by Ingenia. However, behind its picturesque facade, there is a tale of…
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Upskilling residents in the Northern Rivers

Paul and Eloise from the Tenants’ Union recently travelled to Pottsville in Northern NSW to provide training for resident advocates.
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Local Government Regulations finally getting a refresh

The NSW Government is undertaking a review of the Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2021. The Tenants’ Union has…
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Obituaries

The Tenants’ Union of NSW and the Residential Communities Forum members were saddened to learn of the death of Pam Meatheringham and Don Rose in late 2023.
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GUBU - Grotesque, Unbelievable, Bizarre and Unprecedented

This is a new column where we invite you to share grotesque, unbelievable, bizarre and unprecedented (GUBU) goings on in land lease communities in New South Wales.
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What does the NSW budget 2024-25 mean for renters

The Tenants' Union of NSW has dived into today's NSW budget announcements, looking for the key measures that will significantly impact renters. These are our initial thoughts, we will…
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