Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Further Comment: Antisocial Behaviour Bill 2015

This comment is in addition to the Tenants' Union of NSW's preliminary comment on the Residential Tenancies and Housing Legislation (Public Housing – Antisocial Behaviour) Bill 2015.…
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Preliminary comment: Antisocial Behaviour Bill 2015

The Tenants’ Union of NSW holds strong concerns about the Residential Tenancies and Housing Legislation Amendment (Public Housing – Antisocial Behaviour) Bill 2015. The bill, which will make…
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Electricity: changes on the horizon

There are changes afoot to the financial assistance available for NSW park residents who need help paying their energy bills.
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Million Dollar Homes

Manufactured home estates (MHEs) and caravan parks (collectively called residential parks) provide long-term accommodation to around 34,000 people in NSW, according to Fair Trading. Parks have…
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Report: 5 years of the Residential Tenancies Act 2010

The Residential Tenancies Act 2010 is now five years old. It has made a number of positive changes for tenants in New South Wales, but there are a number of important issues that are yet to be…
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Comment on the proposed repeal of the Landlord and Tenant Act 1899

The Tenants’ Union submission regarding the repeal of the Landlord and Tenant Act 1899, set out the following three concerns: the repeal will add to red tape and regulatory burden; the Act has…
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Emergency! Access issues for parks

Access arrangements for residential parks are often an area of discussion and dispute, not only between park owners and residents, but also sometimes between residents. On the one hand is the…
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Submission: One Strike Discussion Paper

The NSW State Coalition Government has announced that it will, if re-elected, introduce a range of measures relating to crime and anti-social behaviour in public housing. The Tenants' Union…
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Submission: Social Housing Discussion Paper 2015

The Tenants' Union welcomes the present discussion of social housing in NSW. We are convinced that the discussion must go further, and consider the social housing sector in the context of…
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Submission: Residential (Land Lease) Communities Regulation 2014

This submission on the draft Residential (Land Lease) Communities Regulation 2014 (NSW) is made on the Tenants' Union's own behalf, and on behalf of the network of Tenants Advice and…
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Reprieve for residents of Hastings Point Holiday Park

Hastings Point Holiday Park has been in the process of closing for some time and a seniors living development is being built in its’ place. During 2012 the remaining approximately 30 residents…
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