Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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On the road

Following the Christmas break we are back on the road visiting parks and providing free information sessions for residents. We have just been out and about with Tenant Advocates in South and…
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More than bricks and mortar

Robyn Stafford lives in Minto, a suburb in south western Sydney. She has experience as a tenant who has been through a redevelopment process in public housing. She has been active in working…
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Women finding home

Women from a refugee background face a multitude of challenges and barriers when trying to find a place to call home in Australia. Like many Australians faced with a sudden change in living…
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Putting down roots

In this piece, boarding house resident Alison Jolly tells her story: "The housing situation for older single women like me (I’m 61) can be difficult unless they own their own home. Many of…
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Seeking security

"It’s so hard to find rental accommodation that is in any way decent. I watch the papers all the time and have my name with lots of agents, but they don’t care. You should see some of the…
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When home isn't safe: Queer women and housing

Indigo Dunphy is a 20 year old queer person who, at the time of interviewing, was living in a share house with another queer woman and two straight men. She has a girlfriend who stayed over…
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At least I have a room

This is a story about Gretta, a boarding house resident. She has lived in two boarding houses. The first she liked very much as it included a communal living area as well as shared facilities.…
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The relief of never having to go home

"Fleeing an abusive relationship was the most frightening experience of my life. By the time we fled, it was already a game of life or death. Leaving often angers the abuser even more and…
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Ombudsman for retirees?

In Victoria a number of advocacy groups are campaigning for a special Ombudsman to administer complaints against the retirement housing sector, including residential parks. The Consumer Law…
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RLC submission to the Review of the Residential Tenancies Act

It has been five years since the Residential Tenancies Act 2010 came into force and it is now due for its five year statutory review. In October 2015, NSW Fair Trading released a discussion…
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Public housing – Repairs

Resources for public housing tenants to help get the repairs done.
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Submission: Inquiry into Management of NSW Public Housing Maintenance Contracts

The issue of repairs and maintenance for public housing tenants has been a concern for the Tenants' Union and TAASs over a number of years. The Tenants' Union has worked with TAASs to…
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