Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Which agreement?

People who live in residential land lease communities do so under an agreement or contract. The Tenants’ Union and Tenants Advice and Advocacy Services are frequently asked questions about…
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Community Housing Transfers - What's It All About?

Want to know more about the transfer of public housing to community housing? Come to this Shelter NSW & Tenants' Union of NSW Forum.
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Big win for Aboriginal family in Northern NSW

Last year an Aboriginal family in Coffs Harbour with seven kids had their lives disrupted by building work. The family was renting a house on a large block in northern NSW. The landlord…
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Living in Residential Parks Workshop

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) is running a workshop about the legal rights and responsibility of home owners renting in residential parks.

The…
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Submission: 'Justice for everyday problems: Civil Justice in NSW' consultation paper

In this Tenant's Union submission to the ‘Justice for everyday problems: Civil Justice in NSW’ consultation paper, we focus on ‘everyday’ problems of tenants and how the civil justice…
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CHOICE research reveals renting crisis

Research finds renters facing insecurity, poor quality housing, and discrimination

CHOICE, the National Association of Tenants’ Organisations and National Shelter are calling for…
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You can't do that! Operator Conduct in Land Lease Communities

The Tenants’ Union regularly hears complaints from land lease community residents about the behaviour of operators. During the review of the Residential Parks Act 1998 the behaviour of park…
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Report: Residential (Land Lease) Communities Act 2013

The Residential (Land Lease) Communities Act 2013 (the Act) commenced on 1 November 2015. It has now been in operation for just over a year and it is timely to consider what is working, and what…
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Long fixed-terms submission

Tenants' Union of NSW submission on long fixed term tenancies
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Submission: Long Fixed-Term Residential Tenancy Agreements

Reform to encourage long fixed-term residential tenancy agreements holds limited potential to improve security of tenure and stability for tenants. TUNSW’s concerns about long fixed-term…
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Water Metering Win

Pay only for what you use. MRAG and TU win for social housing residents.
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Property modifications for older tenants

Are you an older tenant who wants to have modifications done to your rental property? This resource tells you your rights.
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