Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Briefing: Bond exit survey

As the number of renters in New South Wales continues to grow it is more important than ever that policy decisions made by government are evidence-based. Currently the NSW government,…
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Track rents in your local area – new postcode tool for tenants

Today the Tenants' Union has released the first version of a new tool to help tenants in NSW. We believe the more information people who rent have the better, and now using data directly…
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Submission: Fair Trading Complaints Register Guidelines

The Tenants' Union is pleased to offer our comments on the NSW Fair Trading Complaints Register Guidelines. We think the register performs an important function for consumers and support…
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Government takes step in the right direction but needs to walk all the way with tenants

The Tenants’ Union welcomes the NSW government’s announcement of reforms this week for survivors of domestic and family violence in rented homes but urges action to make renting fair.
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David and Goliath: One tenant’s 14-year battle for repairs

David Bott’s long-running battle in the Tribunal shone a light on a serious issue which public housing tenants know all too well: the systematic failure of FACS to do necessary repairs. After 14…
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Power to the people – at a reasonable price

With the commencement of the Residential (Land Lease) Communities Act 2013 (the Act) the method of calculating consumption charges for electricity, gas and water changed. The Tenants’ Union has…
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Research into housing for younger people

Are you living at home, sharing or renting on your housing? Are you aged between 18-35 years? Help make a difference for better housing choices.
Have your say on the type of housing young…
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Share Housing in Sydney: Questionnaire

Older people are increasingly living in share accommodation. Simultaneously, there is an increasing use of ‘smart’ technologies that influence people’s access to and experience of housing. The…
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WESTS celebrates 10 years

The Western Sydney Tenants’ Advice and Advocacy Service (WESTS) recently celebrated their 10 year anniversary at Western Sydney Community Legal Centre (WSCLC). WESTS can be proud to have reached…
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Utilities hardship research

Coming home to a house with no power or living with fear of not being able to afford power bills is something no one should have to do. But with rising costs it's something we hear of more…
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Guide: Boarding Houses and the Law

The Inner Sydney Tenants' Advice and Advocacy Service at Redfern Legal Centre has just published their updated legal guide for people living in boarding houses in NSW. The guide explains…
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Tenant Advocates working together to support renters

Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost…
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