Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Media Release: Government should commit to action to end unfair 'no grounds' evictions

Revelations that key cabinet ministers who are also landlords failed to excuse themselves from debate on ending unfair 'no grounds' evictions despite having clear conflicts of interest…
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Submission: Better Business Reforms Implementation Options Paper

This Tenants' Union submission is concerned with items related to uncollected goods, utility agreements in strata schemes and the repeal of the Landlord and Tenant Act 1899.
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A brighter future?

We are approaching the end of another year and have reached the third anniversary of the commencement of the Residential (Land Lease) Communities Act 2013 (the Act). In this issue of Outasite…
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Disrupted – the consumer experience of renting in Australia

Fear of eviction, properties in disrepair and just getting by are the common experience of renting in Australia. "Disrupted – the consumer experience of renting in Australia", is the…
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Annual Report 2017-2018

The last 12 months has brought challenges and triumphs for the Tenants’ Union, and our work continues to be very important as private tenancy continues to rise in NSW. Read about our work in our…
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Meet Rita – Tenants' Advice Service Coordinator

Rita Wilkinson is the Tenancy and Financial Inclusion Manager at Metro Assist, and the Coordinator of the Southern Sydney Tenants' Advice and Advocacy Service. This interview was originally…
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Submission: Short-term Rental Accommodation Planning Framework

As an organisation representing only the interests of occupants of residential rental housing, the Tenants’ Union of NSW has a unique and long-standing interest in understanding and advising on…
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Changes coming to renting in NSW – Residential Tenancies Act 2010

You may have heard that changes are coming to renting laws in NSW. Learn more about the changes, how they will affect you and and when the changes will start.
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Tenant action groups

The Tenants' Union supports the participation of tenants in decision-making that has an impact on the security, affordability and liveability of their housing. Here is a list of tenant…
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Submission: Federal inquiry into energy efficiency and low income rental homes

The Tenants' Union's  interest in climate change and energy costs for tenants is ongoing. We have been involved in consultative processes and programs concerning energy efficiency. We…
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‘Ending homelessness together’: Tenancy team reaches out to the community for Homelessness Week

In order to raise awareness about homelessness, the WSCLC tenancy team WESTS ran a stall in Centenary Square, Parramatta for Homelessness Week on August 6. Tenant Advocates Miriam, Rachael, Fern…
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NEWTAAS 2018 Annual Report

The New England and Western Tenants' Advice and Advocacy Service had another busy year in 2017-2018. Our staff are a small but tight-knit team. We’re dedicated and hard-working because we…
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