Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

Call us from 9am-5pm Monday to Friday and speak with our Administration Coordinator who will get your details, details of the tenancy issue and details of the other people involved. The next available Tenant Advocate will then phone you to provide advice. If we can't take your call, please leave a message.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Incoming Minns’ government needs to implement promised reforms to our renting system urgently

Tenants' Union of NSW welcomes incoming Minns Government and encourages immediate action to deliver on promised urgent reforms for renters
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Rent Converter

The Rent Converter is a calculator that converts the rent between daily, weekly, fortnightly, monthly and yearly amounts. Select the payment period and put in the rent you pay. The converter…
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Through a Renter's Lens – photo competition exhibition night

A special exhibition at Customs House showcased the top entries from our renter's photo competition. The exhibition gave renters’ a platform to share their stories directly with other…
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Through a Renter's Lens – photo competition top entries

Over the last few months we were delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all…
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NSW to ban ‘no grounds’ evictions for renters during periodic tenancies

Regardless of the outcome of the upcoming election on 25 March, NSW will see an end to ‘no grounds’ evictions during periodic tenancies. Achieving cross-party support for ending ‘no grounds’…
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Putting Renters on the Map

We are in the midst of a rental crisis. Renters are struggling to cope with soaring rents, lack of homes, massive energy bills, and the threat of eviction. That’s why the Tenants’ Union and the…
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State of the Renters NSW

Use this tool to explore data about renting in your local area. Choose to see data in relation to your Local Government Area (LGA) or your state electorate. All data is drawn from the 2021…
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Survey: Renter's privacy and data

You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great…
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Improving renting laws for people experiencing domestic violence

The Government is currently undertaking a statutory review of the domestic violence provisions. Along with Women's Legal Service NSW and Domestic Violence NSW undertook a survey to help us…
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Submission: Review of Domestic Violence rental laws

In producing this submission, the Tenants' Union of NSW consulted closely with advocates from the statewide network of Tenants’ Advice and Advocacy Services and drew on their experiences…
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Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference…
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Submission: Keeping Pets in Rental Homes

A rental is not just a landlord’s investment property, it’s a person or family’s home. Renters should have the same rights as owner-occupiers to make simple choices to make the house they live…
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