The season for empathy – for renters too

When rent arrears do occur instead of moving to evict, capable property managers would explore negotiated payment plans, support services and even rent reductions. Financially this is usually better for both tenants and landlords. Using the threat of homelessness at Christmas time is a very clear expression of an unequal relationship that is not based in mutual respect but instead relies on heavy-handed control.

Landlords should consider whether their agency is acting in a way that reflects the landlord's own values especially over this holiday period, and whether they are contributing to an Australia that is based on taking care of everyone in the community.

But we can have hope. We should remember that even Scrooge woke up on Christmas Day with a very different attitude – one that recognised the value of generosity, empathy and kindness.

Renters who are facing financial difficulties at the moment should first understand that this broken system is not a reflection on them – no one should have to face the difficult choice of feeding their family or keeping a roof over their head and yet that is the situation for a growing number of people.

Secondly there is support available such as the National Debt Helpline or for advice about arrears or evictions, get in touch with your local Tenant Advocates all across Australia.