Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Tenants demand action on ‘no grounds’ evictions – new report released

The Tenants’ Union of NSW with Marrickville Legal Centre has released the findings of a new report exploring the impacts of no grounds evictions. Just over three quarters (77%) of renters have…
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New domestic violence provisions start today

Changes to domestic violence provisions in the Residential Tenancies Act 2010 have now come into effect. The changes, passed by NSW Parliament in November last year, improve the protections for…
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Public Housing Transfers

In October 2018, FACS Housing commenced their program of ‘whole of location’ transfers to Community Housing Providers with a group of just under one thousand tenancies in the Shoalhaven District…
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Is it over?

On 9 January 2019 the NSW Civil and Administrative Tribunal (NCAT) handed down the decision regarding electricity usage charges in Reckless v Silva Portfolios Pty Ltd t/as Ballina Waterfront…
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NSW Fair Trading information sessions and webinars

Throughout the year NSW Fair Trading holds information sessions of various sorts. Coming up soon are webinars about domestic violence law changes and live information sessions in the Northern…
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Media Release: Government should commit to action to end unfair 'no grounds' evictions

Revelations that key cabinet ministers who are also landlords failed to excuse themselves from debate on ending unfair 'no grounds' evictions despite having clear conflicts of interest…
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Submission: Better Business Reforms Implementation Options Paper

This Tenants' Union submission is concerned with items related to uncollected goods, utility agreements in strata schemes and the repeal of the Landlord and Tenant Act 1899.
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A brighter future?

We are approaching the end of another year and have reached the third anniversary of the commencement of the Residential (Land Lease) Communities Act 2013 (the Act). In this issue of Outasite…
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Disrupted – the consumer experience of renting in Australia

Fear of eviction, properties in disrepair and just getting by are the common experience of renting in Australia. "Disrupted – the consumer experience of renting in Australia", is the…
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Annual Report 2017-2018

The last 12 months has brought challenges and triumphs for the Tenants’ Union, and our work continues to be very important as private tenancy continues to rise in NSW. Read about our work in our…
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Meet Rita – Tenants' Advice Service Coordinator

Rita Wilkinson is the Tenancy and Financial Inclusion Manager at Metro Assist, and the Coordinator of the Southern Sydney Tenants' Advice and Advocacy Service. This interview was originally…
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Submission: Short-term Rental Accommodation Planning Framework

As an organisation representing only the interests of occupants of residential rental housing, the Tenants’ Union of NSW has a unique and long-standing interest in understanding and advising on…
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