Central Coast Tenants Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

Contact online

 

ABOUT

Central Coast Tenants Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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NSW Fair Trading information sessions and webinars

Throughout the year NSW Fair Trading holds information sessions of various sorts. Coming up soon are webinars about domestic violence law changes and live information sessions in the Northern…
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Media Release: Government should commit to action to end unfair 'no grounds' evictions

Revelations that key cabinet ministers who are also landlords failed to excuse themselves from debate on ending unfair 'no grounds' evictions despite having clear conflicts of interest…
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Submission: Better Business Reforms Implementation Options Paper

This Tenants' Union submission is concerned with items related to uncollected goods, utility agreements in strata schemes and the repeal of the Landlord and Tenant Act 1899.
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A brighter future?

We are approaching the end of another year and have reached the third anniversary of the commencement of the Residential (Land Lease) Communities Act 2013 (the Act). In this issue of Outasite…
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Disrupted – the consumer experience of renting in Australia

Fear of eviction, properties in disrepair and just getting by are the common experience of renting in Australia. "Disrupted – the consumer experience of renting in Australia", is the…
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Annual Report 2017-2018

The last 12 months has brought challenges and triumphs for the Tenants’ Union, and our work continues to be very important as private tenancy continues to rise in NSW. Read about our work in our…
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Meet Rita – Tenants' Advice Service Coordinator

Rita Wilkinson is the Tenancy and Financial Inclusion Manager at Metro Assist, and the Coordinator of the Southern Sydney Tenants' Advice and Advocacy Service. This interview was originally…
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Submission: Short-term Rental Accommodation Planning Framework

As an organisation representing only the interests of occupants of residential rental housing, the Tenants’ Union of NSW has a unique and long-standing interest in understanding and advising on…
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Changes coming to renting in NSW – Residential Tenancies Act 2010

You may have heard that changes are coming to renting laws in NSW. Learn more about the changes, how they will affect you and and when the changes will start.
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Tenant action groups

The Tenants' Union supports the participation of tenants in decision-making that has an impact on the security, affordability and liveability of their housing. Here is a list of tenant…
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Submission: Federal inquiry into energy efficiency and low income rental homes

The Tenants' Union's  interest in climate change and energy costs for tenants is ongoing. We have been involved in consultative processes and programs concerning energy efficiency. We…
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‘Ending homelessness together’: Tenancy team reaches out to the community for Homelessness Week

In order to raise awareness about homelessness, the WSCLC tenancy team WESTS ran a stall in Centenary Square, Parramatta for Homelessness Week on August 6. Tenant Advocates Miriam, Rachael, Fern…
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