Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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RLLC Amendment Bill in Parliament

In May the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013 (RLLC Act).
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Sunnylake Residents unwittingly buy non-compliant homes

Nestled along the shores of Lake Munmorah on the Central Coast of NSW lies Sunnylake Shores, an over 55s community operated by Ingenia. However, behind its picturesque facade, there is a tale of…
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Upskilling residents in the Northern Rivers

Paul and Eloise from the Tenants’ Union recently travelled to Pottsville in Northern NSW to provide training for resident advocates.
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Local Government Regulations finally getting a refresh

The NSW Government is undertaking a review of the Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2021. The Tenants’ Union has…
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Obituaries

The Tenants’ Union of NSW and the Residential Communities Forum members were saddened to learn of the death of Pam Meatheringham and Don Rose in late 2023.
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GUBU - Grotesque, Unbelievable, Bizarre and Unprecedented

This is a new column where we invite you to share grotesque, unbelievable, bizarre and unprecedented (GUBU) goings on in land lease communities in New South Wales.
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What does the NSW budget 2024-25 mean for renters

The Tenants' Union of NSW has dived into today's NSW budget announcements, looking for the key measures that will significantly impact renters. These are our initial thoughts, we will…
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Joint statement: People who rent in public and community housing need safe, secure homes

Today twenty-five plus organisations, Tenants Advice and Advocacy services and community legal centres across New South Wales, published a joint statement demanding urgent action to ensure safe…
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Tenants' Union mourns with family and residents in Whalan

​The Tenants’ Union of NSW is deeply saddened to hear of the explosion in public housing at Waikanda Crescent in Whalan over the weekend, and the passing of Mhey Yumol Jasmin. Read more
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People’s Commission into the Housing Crisis begins today

Media Release - Australia’s first People’s Commission into the Housing Crisis is set to begin today -Thursday 23 May. The Commission provides a platform convened by housing campaign Everybody’s…
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Breaking – Minister introduces Residential (Land Lease) Communities Amendment Bill

On 14 May, the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013.
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NSW Rental Reforms in the Spotlight

This week in Parliament, we have seen steps taken towards addressing the pressing need for rental reform in New South Wales.
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