Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Advice and advocacy for renters in every community

Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work…
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Important info for bushfire affected tenants

We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have…
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Partnering with Ngalaya First Nations lawyers

The Tenants' Union is proud to announce a new partnership with Ngalaya – the peak body for First Nations lawyers and law students in NSW. We will be collaborating on a number of projects.…
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Working to support People With Disability Australia

The Tenants' Union is pleased to announce a new partnership with People with Disability Australia. We will be supporting PWDA's Disability Housing Advocacy Service, by providing legal…
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A year to review

Yes, it has been four years since the Residential (Land Lease) Communities Act 2013 (RLLC Act) commenced and that means the statutory review is due next year. The Tenants’ Union has already…
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Rental Bond Exit Survey launched

In NSW we know a lot about how tenancies begin – there are lots of statistics and articles on rents at the beginning. But there's very little on how tenancies end. No government body in…
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Annual Report 2018-2019

It's been another year of great results for the Tenants' Union of NSW. Read about our work in our Annual Report for 2018-19.
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Sector welcomes important reforms to tenancy laws to further protect victims-survivors of domestic violence

We welcome the passing today of important legislation to improve the safety of domestic violence victims-survivors renting in NSW. Today’s Bill strengthens reforms which commenced in February…
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Submission: Statutory Review of s154D and s154G of the Residential Tenancies Act 2010

When this legislation was first proposed we cautioned against the introduction of these provisions. We held significant concerns they would weaken NCAT’s ability to act as an independent dispute…
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Embedded networks on ABC's 7.30 Report

Mary Preston is an amazing member of our network of land lease community residents. She works for fairness in her community and gathers frequently with other members of the network to discuss…
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Submission: Kickstarting the productivity conversation

The Tenants' Union of NSW is pleased to make this contribution to the conversation initiated by the NSW Productivity Commission. We are chiefly interested in the experience of people who…
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Solar for All – including us renters

Everyone deserves to be part of the shift to renewable energy but 35% of Australians are 'locked-out', unable to get the benefits of rooftop solar – because we rent (or live in an…
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