Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Windang Win – residents avoid eviction

The Tenant’s Union was pleased to hear that the NSW Supreme Court has appointed an administrator to manage the Oasis Village at Windang. This should lead to improved running of the community and…
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Regulating rents: international examples & experience

Rents in Australia’s private rental sector (PRS) have risen sharply in 2022 and 2023. Low vacancy rates and slow construction have led many to predict further rent increases over the coming…
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Strata renters: Emergency preparedness in apartments survey

How ready do you feel your apartment building is for an emergency? Are you aware of plans in place from strata management? Consider completing this survey examining these questions.
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Submission: The Housing and Homelessness Plan

This submission provides comment on the Housing and Homelessness Plan Issues Paper. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Adequate…
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Navigating to Home Webinar

The Navigating to Home webinar provides an overview of The National Nine report's key recommendations., followed by a panel conversation exploring the challenges facing renters and our…
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New Renters Kit

Renting can be tricky to navigate, especially if you are new to renting in NSW or haven’t rented for a while. The New Renters Kit helps renters put the pieces together, avoid common pitfalls,…
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NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of…
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Have your say on how prices are set in embedded networks

IPART the Independent Pricing and Regulatory Tribunal NSW has been asked by the NSW Government to recommend an appropriate maximum price for the sale of electricity, gas and hot or chilled water…
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Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases

Yesterday, the Tenants' Union of NSW appeared at the Sydney hearings for the Federal Inquiry into the Worsening Rental Crisis in Australia. Leo Patterson Ross, CEO, Tenants' Union of…
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National 9 Principles for Strengthening Renters' Rights

The National Association of Renters' Organisations has just released a new report, The National Nine: Principles for Strengthening Renters' Rights. The Principles are: Stability,…
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Submission: Improving NSW Rental Laws

We encourage readers of this submission to understand renting as an essential service. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Homes are…
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Tenant Advocate's perspective – Sonya Mooring, Murra Mia Western TAAS

We took the opportunity of a recent visit to Murra Mia Western Aboriginal Tenants Advice and Advocacy Service to interview Sonya Mooring, the Tenant Advocate and Team Leader. 
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